37signals Support

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Get help from the Basecamp support team

    https://basecamp.com/support
    The hands-down, sharpest and friendliest support team in the biz. Contact us and we’ll get back to you in about 20 minutes. Watch tutorials, read the help guides, or send us a message to get detailed help: Basecamp 3 is having trouble right now. ... Basecamp apps: iOS, Android, Mac, and PC, integrations.

Basecamp: Project Management & Team Communication Software

    https://basecamp.com/
    Companies change for the better when they work in Basecamp. Software development shops, design firms, freelancers, consultants, architects, agencies, media companies, schools, and non-profits around the world have switched to Basecamp to fundamentally improve their project workflow.

Basecamp help - 37signals

    https://help.37signals.com/tickets/new
    I have multiple 37signals IDs. Can I merge them together? ... File a ticket for a personal response from our support team. ... The more we know, the better we can help you. Send us a file, screenshot, or document. If a picture’s worth 1000 words, sharing a picture of what’s wrong can help us big time.

Behind the scenes at 37signals: Support – Signal v. Noise

    https://signalvnoise.com/posts/759-behind-the-scenes-at-37signals-support
    This is the fifth in a series of posts showing how we use Campfire as our virtual office. All screenshots shown are from real usage and were taken during one week in September. We use a separate room within Campfire to discuss customer support issues. This helps us keep all these related convers…

37signals is now Basecamp!

    http://37signals.com/
    As of February 4, 2014, 37signals is now Basecamp! Looking for Basecamp or Campfire? Click here! Basecamp 3 is all-new for 2016. And we've rolled Campfire chat into it! So now you get two products in one. Looking for Highrise?

37signals Podcast transcript

    http://37signals.com/transcripts/37signals_podcast_ep15
    So we really want to take support to be that next, sort of fourth pillar of 37signals. We want it to be, I think, a support group known for web-based software, and just support in general, sort of customer advocacy, that people really can look at as a model industry, just like Zappos and Disney, those sort of companies. Sarah: Absolutely.



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