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http://wseas.us/e-library/transactions/information/2009/28-857.pdf
A Consumer Support Architecture for Enhancing Customer Relationships Jyhjong Lin Department of Information Management, Ming Chuan University E-mail: [email protected], Fax: 886-3-3593875 Abstract For enterprises, customer relationships have been commonly recognized as a critical factor to succeed their business.
http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.590.720
CiteSeerX - Document Details (Isaac Councill, Lee Giles, Pradeep Teregowda): For enterprises, customer relationships have been commonly recognized as a critical factor to succeed their business. Effective customer relationships could help enterprises deliver services/products to customers based on their needs, preferences, or past transactions.
https://www.researchgate.net/publication/256720540_Enhancing_customer_relationships_by_semantic_consumer_support_systems
Enhancing customer relationships by semantic consumer support systems Article in Information Processing Letters 112(22):860–868 · November 2012 with 7 Reads How we measure 'reads'
https://www.sciencedirect.com/science/article/pii/S002001901200213X
Nov 30, 2012 · Highlights A specification method for describing CSS customer information/requests and enterprise services in respective ontologies is presented. The method starts from identifying experiences of customers/enterprises, through browsing their new ideas, and ends with the consistency verification. The semantic CSS enhances customer relationships by providing effective decision supports through ...Author: Jyhjong Lin
https://www.allbusiness.com/8-ways-to-enhance-your-customer-relationships-104553-1.html
8 Ways to Enhance Your Customer Relationships. By Guest Post In: Apps & Software, Cloud Computing, Sales, Technology. Facebook 0 Tweet 0 LinkedIn 0 Print 0 “Manage Your Business” series sponsored by Microsoft. Relationships are the foundation of every small business’ success. But as your business grows, it can become harder to sustain ...
https://www.researchgate.net/publication/49942051_Information_Systems_for_Enhancing_Customer_Relationships
For their usefulness on enhancing customer relationships, we review in this study, these existing systems by presenting their characteristics and discussing how these characteristics are useful ...
http://wseas.us/e-library/transactions/information/2010/89-154.pdf
An Ontology-Based Architecture for Consumer Support Systems Jyhjong Lin, Jenperng Yu, and Changling Hsu Department of Information Management, Ming Chuan University E-mail: jlin, jpyu, [email protected]; Fax : +886-3-3593875 Abstract For enterprises, customer relationships have been commonly recognized as a critical factor to succeed
https://www.pwc.com.au/industry/retail-consumer/assets/customer-relationships-jun14.pdf
Enhancing customer relationships In most cases retailers and consumer goods companies will already have the elements in place for an effective customer intelligence framework. What many companies are missing, however, is a formalised structure which enhances accountability of an issue, consistency of resolution and customer experience, as well as
https://www.crazyegg.com/blog/customer-relationships-boost-retention/
Sep 07, 2018 · How to Build 1-to-1 Customer Relationships in 2016. No matter how “automated” your business is, relationships are key. If cash is oxygen, strong customer relationships are H20. Many marketers start this journey by focusing on tactical retention techniques. They …
http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1029&context=pacis2014
A CLOUD DEPLOYMENT APPROACH FOR CONSUMER SUPPORT SYSTEMS Jyhjong Lin Ming Chuan University, ... on enhancing customer relationships has already been demonstrated (Bueren, et al. 2004). However, from the ... the architecture for Consumer Support Systems Ta sk Ser vice sha r edi nf o.
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