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https://www.investopedia.com/terms/s/support.asp
Nov 25, 2019 · Support, or support level, refers to the price level that an asset does not fall below for period of time. An asset's support level is created by …
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https://www.techopedia.com/definition/25809/support-level
Support level is the extent of technical assistance provided for an IT software product to its customers. Support is normally divided into up to four levels: level/tier 1, level/tier 2, level/tier 3 and level/tier 4. The support level is based on the complexity of support provided. Support level is also known as level of support or technical ...
https://en.wikipedia.org/wiki/Technical_support
Tier II (or Level 2, abbreviated as T2 or L2) is a more in-depth technical support level than Tier I and therefore costs more as the technicians are more experienced and knowledgeable on a particular product or service. It is synonymous with level 2 support, support line 2, ...
https://www.defensetravel.dod.mil/site/localSupport.cfm?sa=F
Local Level Support. The Lead Defense Travel Administrator (LDTA) for a site is typically responsible for local level support. This subject matter expert will be able to provide direction on local business rules governing travel for a particular organization.
https://www.phaseware.com/phaseware-files-blog/phaseware-files-blog/bid/49259/what-is-level-zero-customer-support
Zero level customer support comes into play before all of the one-on-one interaction, when a customer is just starting to consider how a problem or concern could be resolved. Companies should be able to support the customer before they have even been contacted, so they have to be thinking ahead of game.
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https://aws.amazon.com/premiumsupport/plans/
Learn about the variety of Support plans AWS offers to fit your needs. Plans include a mix of technical support with fast response times, tools to monitor and automate your environment, and architectural guidance.
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