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https://www.roberthalf.com.au/our-services/it-technology/help-desk-jobs
IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems. Because of the nature of the job, some companies may require their IT Support to undertake shift work. IT Support duties and responsibilities of the job. When compiling an IT Support job description, here ...
https://study.com/articles/PC_Support_Technician_Job_Description_Duties_and_Requirements.html
A PC support technician, also known as help-desk technician or technical support specialist, assists customers and clients with issues arising from everyday computer use. Tasks involving PC support technicians can be performed either remotely or on-site.
https://www.consumer.ftc.gov/articles/how-spot-avoid-and-report-tech-support-scams
Tech support scammers may call and pretend to be a computer technician from a well-known company. They say they’ve found a problem with your computer. They often ask you to give them remote access to your computer and then pretend to run a diagnostic test.
https://precedentnews.wordpress.com/cisco/it-essentials-pc-hardware-and-software-version-4-1/final-exam-for-ch-11-16/
Which Windows protocol enables a technician at company headquarters to view the screen and control the mouse and keyboard of a computer in a branch office?-Remote Desktop Protocol. 31 A technician is compiling a company computer support training manual. One of the utilities that is described in the manual is Sysprep. What is the purpose of this ...
https://blog-imaduddinsyukra.blogspot.com/2013/05/final-exam-11-16.html
A technician is compiling a company computer support training manual. One of the utilities that is described in the manual is Sysprep. What is the purpose of this utility? It prepares a computer for imaging. It helps prepare an answer file to automate the preinstallation of Windows XP.
https://study.com/articles/Computer_Support_Technician_Job_Description_and_Requirements.html
The computer support technician makes sure a company's computer equipment is configured to conform to established guidelines. He or she maintains all terminals and peripherals including printers, modems, personal computers and data communications machines.
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