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https://www.techrepublic.com/blog/user-support/
User Support When things go wrong, IT support professionals get the call. Here are the resources to help them improve their troubleshooting skills, their people skills, and their technical knowledge.
https://www.amazon.com/Guide-Computer-User-Support-Specialists-ebook/dp/B00MEP9ZNM
Aug 01, 2015 · Equip current and future user-support professionals with the critical people skills and exceptional technical knowledge necessary to provide outstanding support with Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 6E.3.4/5(25)
https://support.microsoft.com/en-us/help/4026923/windows-10-create-a-local-user-or-administrator-account
Aug 21, 2019 · If you're using Windows 10, version 1803 and later, you can add security questions, as you'll see in step 4 under Create a local user account. With answers to your security questions, you can reset your Windows 10 local account password.
https://quizlet.com/12878005/a-guide-to-customer-user-support-quiz-1-flash-cards/
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https://encyclopedia2.thefreedictionary.com/user+support
tech supportTechnical assistance from a hardware manufacturer, software publisher, internal help desk, educational institution or third-party support company. The most important thing to understand about getting help from tech support people is the amount of detail you need to supply them. This is a very precise business: a single, misplaced comma in a ...
https://quizlet.com/12968054/a-guide-to-customers-user-support-quiz-7-flash-cards/
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https://www.mynextmove.org/profile/summary/15-1151.00
Computer User Support Specialists —or Help Desk Technicians— help individual employees work through computer problems. Talking with workers who do not have an IT background, specialists avoid jargon as they ask questions to diagnose a computer problem, and then walk users through steps to resolve the issue.
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