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https://community.spiceworks.com/how_to/64557-difference-between-1st-2nd-and-3rd-line-support
1st Line Support – Generally Helpdesk – Job titles such as Helpdesk Operator, First Line Support, IT Call Desk - This role is generally phone or sometimes internet support based. Onsite requests are usually passed to the 2nd Line Support personnel.
https://www.1st-line.com/technical-support/
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https://www.totaljobs.com/jobs/1st-line-support
1st Line Support Engineer - 28K Leicester Salary up to: 28,000GBP, Training, all … I have a fantastic opportunity for a motivated 1st Line Support Engineer to join an … for an individual who has experience providing 1st line support and are ready to take that …
https://www.indeed.co.uk/First-Line-Support-jobs-in-London
Apply to First Line Support jobs now hiring in London on Indeed.co.uk, the world's largest job site.
https://www.totaljobs.com/jobs/1st-line-support/in-reading
119 1st Line Support jobs in Reading on totaljobs. Get instant job matches for companies hiring now for 1st Line Support jobs in Reading like 2nd Line Support Engineer, IT Support Engineer, Technical Support Engineer and more. We’ll get you noticed.
https://wiki.en.it-processmaps.com/index.php/ITIL_Roles
1st Level Support. The responsibility of 1st Level Support is to register and classify received Incidents and to undertake an immediate effort in order to restore a failed IT service as quickly as possible. If no ad-hoc solution can be achieved, 1st Level Support will transfer the Incident to expert technical support groups (2nd Level Support).
https://www.reed.co.uk/jobs/1st-line-support-jobs
1st Line Support - SQL Your new company A large Government Body, with a IT team based in Birmingham City Centre. Your new role As a 1st line support, you will be responsible for providing support to users, managers and all employees, providing advice and... See more Support jobs
https://www.thefreedictionary.com/1st+Line+Support
Define 1st Line Support. 1st Line Support synonyms, 1st Line Support pronunciation, 1st Line Support translation, English dictionary definition of 1st Line Support. technical support. Translations. English: technical support n Support. German / Deutsch: Support.
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