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https://www.consumer.ftc.gov/articles/how-spot-avoid-and-report-tech-support-scams
Tech support scams are common. In 2017, the FTC received more than 150,000 reports about these scams from people like you. Add your voice. Report tech support scams to the FTC. Now that you know how to recognize a tech support scam, share what you learned with someone you know. You might help them avoid a tech support scam.
https://www.techopedia.com/definition/9675/technical-support-tech-support
Technical support (tech support) refers to a range services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products.
https://www.thebalancecareers.com/tech-support-skills-list-2063774
May 21, 2019 · Technical support staff maintain computer systems, ensure that they run smoothly, and fix problems as they arise. Tech support staff may also install and configure new hardware, undertake regular upgrades, and help other employees set up accounts, reset passwords, and other computer system related questions.
http://www.businessdictionary.com/definition/technical-support.html
Definition of technical support: User-friendly assistance for individuals having technical problems with electronic devices. The technical support team is composed of individuals that are familiar with the ins and outs of a device. ...
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