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http://www.oracle.com/us/support/library/057419.pdf
Oracle Software Technical Support Policies: 10-January-2020 Page 2 of 28 To view a comparison of these Oracle Software Technical Support Policies and the previous version of the Oracle Software Technical Support Policies, please refer to the attached Statement of Changes (PDF). 2. Support Terms Technical Support Fees
https://www.oracle.com/support/policies.html
Oracle Exadata Technical Support Policies. The Oracle Exadata Technical Support Policies document below applies only to Oracle Exadata products acquired (i) prior to March 16, 2010 and/or (ii) between March 16, 2010 and May 31, 2010 with a 3-year warranty.
https://support.oracle.com/epmos/faces/MosIndex.jspx
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https://www.riministreet.com/support-for-oracle/oracle-database
Get ultra-responsive support for Oracle Database while radically reducing annual maintenance costs. Rimini Street provides third-party support for your Oracle Database, enabling you to save 50 percent on annual support fees and avoid expensive forced upgrades to retain full support that are often required when the vendor is dictating your roadmap.
https://support.oracle.com/knowledge/Oracle%20Cloud/742060_1.html
Dec 17, 2019 · This document includes a roadmap, upgrade recommendations, and a release schedule along with pertinent support information for Oracle Database …
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