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https://www.amazon.com/macOS-Support-Essentials-10-15-Troubleshooting/dp/0136552196
The Apple-Certified Way to Learn This is the official book for the macOS Support Essentials 10.15course and you can use it to prepare for the Apple Certified Support Professional (ACSP) 10.15 exam. It’s a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Catalina, such as IT professionals, technicians, help desk specialists, and ardent Mac users.Author: Adam Karneboge
https://training.apple.com/us/en/courses/macos/macos_support_essentials_10_14
Apple Professional Training Series book The primary reference for this course is macOS Support Essentials 10.14: Supporting and Troubleshooting macOS Mojave by Arek Dreyer and Adam Karneboge. You can save 30 percent on the book price by using coupon code PP-APL-DISC at the Peachpit online store.
https://training.apple.com/us/en/recognition
The Apple Certified Support Professional (ACSP) certification is for the help desk professional, technical coordinator, or power user who manages networks or provides technical support for Mac users. ACSP certification verifies that you understand macOS core functionality and that you can configure key services, perform basic troubleshooting ...
https://jacobsalmela.com/2014/07/30/earn-acsp-apple-certified-support-professional/
Interested in becoming an Apple Certified Support Professional? I’ll tell you how I have passed it for the last three versions of OS X (Lion, Mountain Lion, and Mavericks). If you can answer every bullet point on the exam preparation guide–without looking it up–you can easily pass with 75%
http://www.peachpit.com/store/macos-support-essentials-10.13-apple-pro-training-series-9780134854991
Feb 01, 2018 · This is the official curriculum of the Apple Sierra 101: OS X Support Essentials 10.13 course and preparation for Apple Certified Support Professional (ACSP) 10.13 certification--as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Sierra. This guide provides comprehensive coverage of High Sierra and is part of the Apple Pro Training series- …
http://www.peachpit.com/store/macos-support-essentials-10.14-apple-pro-training-series-9780135390580
Jan 17, 2019 · This best-selling guide is the only Apple-authorized book on the market. Serves as the official curriculum of the Apple Mojave 101: macOS Support Essentials 10.14 course and preparation for Apple Certified Support Professional (ACSP) 10.14 certification. Covers updated system utilities and new features of macOS Mojave
http://www.gocertify.com/certifications/apple/apple-acsp.html
This certification addresses the technical skills needed by a Mac OS X specialist who works as a support professional or otherwise assists Mac OS X users with technical issues. Previously named Apple Certified Help Desk Specialist (ACHDS) but changed its name with Mac OS X Leopoard release. Initial Requirements: You must pass one exam ($200).
https://www.apple.com/ca/education/docs/Apple-TrainingCertificationCatalogWeb.pdf
Together with Apple’s professional service and support offerings, our certified training programs help you make the most of your Apple solution. Apple Training and Certification, the focus of this catalog, develops and delivers a training curriculum that includes hand-on …
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