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https://discussions.apple.com/thread/8221151
Jan 02, 2018 · Clearly the Mac recognizes it as an iPod and a working USB device. iTunes refuses to show it in the list of devices. In a chat with Apple support, I was told my iPod is no longer supported. Looking in the Console, I found message from iTunes such as these. This seems to confirm that iTunes no longer recognizes or supports the iPod classic.
https://www.apple.com/ipod-touch/
iPod touch gives you a beautiful canvas for your messages, photos, videos, and more. Everything is sharp, vivid, and lifelike. All on a device that’s 6.1 mm thin and 3.1 ounces, so you can take it anywhere.
https://discussions.apple.com/community/ipod/ipod_classic
Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums.
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