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https://support.apple.com/contact
Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more.
https://www.glassdoor.com/Interview/Apple-Technical-Support-Interview-Questions-EI_IE1138.0,5_KO6,23.htm
I interviewed at Apple (Salt Lake City, UT) in January 2014. Interview. First was a phone screen and then there was an in person interview (facetime). In between that process there was a group panel Q&A where we could ask questions we had about the specific role. They were not looking for technical skills but a lot about customer service.
https://www.glassdoor.com/Interview/Apple-Technical-Support-Agent-Interview-Questions-EI_IE1138.0,5_KO6,29.htm
Things like "Tell us a time that you assisted someone with a technical question over the phone". Tell us a situation where you found yourself dealing with an angry caller. Though I had absolutely no technical support process I thought I had answered the questions to the best of my ability but never heard back from them after the interview.
https://www.mockquestions.com/company/Apple/
Practice 30 Apple Interview Questions with professional interview answer examples with advice on how to answer each question. With an additional 60 professionally written interview answer examples. ... Apple is known for their unmatched level of customer support. They even have their own acronym! APPLE: ... The training at Apple, particularly ...
https://www.glassdoor.com/Interview/Apple-Technical-Support-Advisor-Interview-Questions-EI_IE1138.0,5_KO6,31.htm
The first step is a "technical assessment" interview using Hirevue: 30 questions, some moderately difficult, from my point of view, to easier ones, like "what happen if I increase exposure in Aperture". After having complete the first technical test, I received a mail from Hirevue where they told me that some Apple person would contact me soon.
https://support.apple.com/ipad
Find iPad solutions from Apple support experts. Explore the most popular iPad topics, available contact options, or get help from the iPad community.
https://support.apple.com/watch
Apple Watch Support. Update. Transfer to a new iPhone. Can't connect to iPhone. Can't charge. ... Apple Watch Tech Specs. Repair options. Get AppleCare+ for Apple Watch. With AppleCare+, you’re covered. Get accidental damage coverage and 24/7 priority access to Apple experts. ... Answer a few questions and we'll help you find a solution.
https://support.apple.com/iphone
iPhone Support. Forgot passcode. Repair options. Find My. Battery and performance. ... AppleCare+ adds accidental damage coverage and 24/7 priority tech support. Buy AppleCare+ on your iPhone. Open Settings. ... Ask the Apple Support Community. Tell us how we can help. Answer a few questions and we'll help you find a solution.
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