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https://medium.com/@Orchestrate/application-maintenance-and-support-best-practices-bef7bad780cc
Nov 30, 2015 · Application Maintenance and Support — Best Practices. ... This naturally puts tremendous amounts of pressure on the process of software maintenance and support infrastructure and …Author: Orchestrate Technologies, LLC
https://www.infosys.com/digital/insights/Documents/application-maintenance-support.pdf
Production support and application maintenance – corrective maintenance, bug fixes, production support, and coordination with L1 team where required Support phase Infosys provides warranty / hyper care support, and steady state support once the application has stabilized. We provide all types of support levels i.e. L1, L2, L3, and L4
https://www.cioinsight.com/it-management/expert-voices/how-to-improve-application-support-and-maintenance.html
By Jack Rosenberger. Nearly four of every 10 dollars in a large organization's IT budget goes to application support and maintenance (ASM), according to a new survey of 300 U.K. and U.S. CIOs conducted by HCL Technologies. If that budgetary stat isn't disturbing enough, consider this one: 83 percent of the aforementioned CIOs expect the cost of app support and maintenance to increase this …
https://www.hcltech.com/application-support-maintenance
Increase your business uptime. Our approach for driving service excellence in Applications Maintenance and Support is built around our ‘ReImagine’ ASM framework, which enhances our proven Managed Services elements to deliver ‘the 3E impact’ in IT operations.
https://www.softsol.com/application-development-services/application-maintenance-support
Skilled and experienced resources to improve maintenance operations focused on lowering the total cost of ownership (TCO) 24/7 application support services and established matrix for help desk services; SoftSol provides four levels of standard support to its customers: Level 1, Level 2, Level 3, and Level 4, as described below.
https://aptude.com/services/application-support-service-and-maintenance/
Application Support Case Study. Our support and maintenance solutions help reduce application issues while reducing the total cost of ownership. Learn how Aptude’s application support model helped streamline IT initiatives for a leader in Transportation and logistics.
https://www2.deloitte.com/content/dam/Deloitte/global/Documents/Technology/dttl_technology_managing%20capacity%2013082013.pdf
Application Management Services Deloitte offers a complete spectrum of application services to meet the evolving demands of our clients. We offer a proven, cost-effective way for companies to rapidly stabilize their enterprise solutions and transition into application optimization and innovation. Resource Capacity:
https://www.scnsoft.com/services/application-maintenance-and-support
For 13+ years, ScienceSoft has been providing application support and maintenance services to customers and proved to be a professional and reliable partner. We provide IT support for such companies as IBM, PerkinElmer, Ascent Jet, and Siberian Service Company. Our services can be provided on a 24/7/365 basis.
https://www.sensiple.com/application-support-maintenance
Application Support & Maintenance. Sensiple provides end to end application maintenance and support services for tailor-made applications as well as for platform-based solutions. Our application support and maintenance services include enhancements, ITIL services, transition, knowledge transfer, 24*7 support, L1, L2 and L3 support, production ...
https://www.cioinsight.com/it-management/expert-voices/how-to-improve-application-support-and-maintenance.html-2
How to Improve Application Support and Maintenance. By Jack Rosenberger Posted 04-24-2014 Print. App expert Vijay B. Iyer talks about reducing the cost of application support and maintenance, the problem of prioritization, and why CIOs need to restructure their IT department. ... CIOs have to adopt an alternative operating model that looks at ...
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