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https://applicationproductionsupport.wordpress.com/common-issues-and-solutions/
application production support This is a blog about application support in production environment, focusing on unix,sybase and issues and resolutions for commonly occuring problems
http://merchantstand.com/2013/06/classic-it-challenges-project-work-vs-production-support/
Jun 22, 2013 · Challenge #1 – Project Work vs Production Support The first challenge is how to concurrently allocate people for project work and production support work. Most IT shops are not blessed with a labor budget large enough to cover dedicated staff for each function. In general, production support will take precedence.
https://stackify.com/supporting-production-applications-devops-way/
Nov 05, 2014 · Application Support: “It Takes a Village” Collaboration between developers and IT operations is needed to keep your applications running and your customers happy. If you only have a couple senior developers who handle all the production support issues they will have little time to deal with more important issues like architecting new features.
https://www.jobhero.com/what-is-an-application-support-analyst/
Successful Application Support Analysts are abstract and creative thinkers who thrive on tackling difficult challenges. They embrace a varied set of responsibilities, and are just as eager to lead a team of talented programmers as they are to assist individual users.
https://www.cioinsight.com/it-management/expert-voices/how-to-improve-application-support-and-maintenance.html
Most organizations have implemented their IT systems—either ERPs or custom applications—to streamline and automate their business processes. The level of from-the-ground-up insights available to the team performing day-to-day application support and maintenance goes untapped in …
https://javaeesupportpatterns.blogspot.com/2012/08/8-ways-to-improve-your-java-ee.html
Aug 08, 2012 · Everybody involved in Java EE production support knows this job can be difficult; 7/24 pager support, multiple incidents and bug fixes to deal with on a regular basis, pressure from the client and the management team to resolve production problems …
https://www.infosys.com/digital/insights/Documents/application-maintenance-support.pdf
Production support and application maintenance – corrective maintenance, bug fixes, production support, and coordination with L1 team where required Support phase Infosys provides warranty / hyper care support, and steady state support once the application has stabilized. We provide all types of support levels i.e. L1, L2, L3, and L4
https://www.quora.com/What-are-the-real-time-issues-faced-by-L1-L2-production-support
L1 production support usually involves support for issues that are simple, solutions are well documented. Any support team member that has access to the support documentation like SOP(Standard Operating Procedure), FAQ(Frequently Asked Questions) ...
https://www.quora.com/What-kind-of-responsibility-do-in-Production-Support-projects-and-please-eleborate-L1-L2-L3-support-responsibilities
Nov 24, 2017 · Production support as the name says is about Supporting the production environment of the company. This job needs a responsible person who can take responsibility of the production environment. Responsibility of a person working on Production supp...
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