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https://searchitoperations.techtarget.com/tip/Application-support-best-practices-involve-all-teams
Jan 09, 2018 · Application support best practices come with their own set of rules. The support team must understand how the application is supposed to work for the customer -- how else will they know if something is a feature or a bug? Too often, technical people develop application support skills from a technical viewpoint, not a functional one.
https://answers.microsoft.com/en-us/windows/forum/windows_other-windows_programs/what-is-the-application-support-team/91a8bbb1-aa9e-40fa-bf5d-13ff09262654
Aug 01, 2017 · What is the application support team? I have been getting a message very often over the last year. It reads (" the application has requested the runtime to terminate it in an unusual way. Contact the applications support team for more Information") This thread is locked. You can follow the question or vote as helpful, but you cannot reply to ...
https://www.techrepublic.com/article/application-support-staff-provides-a-number-of-key-services/
The support staff provides a number of services, and has a number of responsibilities to ensure that applications remain in good working order. This column looks at those services in more detail.Author: Tom Mochal
https://stackify.com/application-support-perfect-devops/
With Stackify, you can eliminate bottlenecks in development teams and scale application support teams without additional head count. Finally, organizations can embrace a DevOps approach that improves application support even if they don’t have a formal DevOps team.
https://www.linkedin.com/pulse/what-application-supportor-roles-responsibilities-support-aggarwal
Feb 09, 2018 · Although the Application Support Engineer is the first line of defense in finding the root cause of an application malfunction, sometimes they find an issue too severe for them to address.
https://support.office.com/en-us/Teams
Help and support for the Microsoft Microsoft Teams app on PC, Mac, and mobile. Find how-to articles, watch video tutorials, and get the most out of your Office 365 subscription.
https://www.quora.com/What-are-the-differences-between-technical-support-product-support-application-support-jobs-in-MNCs
Oct 02, 2015 · There are three levels of support Level 1 : Receiveing issues over phone / email/ apps , registering them into issue management apps and escalating them It is known as Problem Managment and the object is to see that the issue gets resolved. Le...
https://products.office.com/en-US/microsoft-teams/group-chat-software
Microsoft Teams is the hub for team collaboration in Office 365 that integrates the people, content, and tools your team needs to be more engaged and effective.
https://docs.microsoft.com/en-us/microsoftteams/log-files
Microsoft Teams; In this article. There are three types of log files automatically produced by the client that can be leveraged to assist in troubleshooting Microsoft Teams. Debug logs. Media logs. Desktop logs. When creating a support request with Microsoft Support, the support engineer will require the debug logs.
https://agileknowhow.com/2014/11/25/5-strategies-to-better-manage-application-support-provided-by-a-scrum-team/
In an ideal world, a Scrum team should be dedicated and exposed as little as possible to external disturbances. But in most cases, teams must focus on developing new software and support earlier versions of the software application in production. In fact, support requests can …
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