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https://medium.com/@Orchestrate/application-maintenance-and-support-best-practices-bef7bad780cc
Nov 30, 2015 · Application Maintenance and Support — Best Practices ... to be overcome in order to effectively maintain and support complex software applications. …Author: Orchestrate Technologies, LLC
https://www.scnsoft.com/services/application-maintenance-and-support
For 13+ years, ScienceSoft has been providing application support and maintenance services to customers and proved to be a professional and reliable partner. We provide IT support for such companies as IBM, PerkinElmer, Ascent Jet, and Siberian Service Company. Our services can be provided on a 24/7/365 basis.
https://www.hcltech.com/application-support-maintenance
Increase your business uptime. Our approach for driving service excellence in Applications Maintenance and Support is built around our ‘ReImagine’ ASM framework, which enhances our proven Managed Services elements to deliver ‘the 3E impact’ in IT operations.
https://www.infosys.com/digital/insights/Documents/application-maintenance-support.pdf
support during the warranty / hyper care phase, and L2, L3, and L4 support during the steady state support. Brief description of different support options are given below: L1: It is the initial level of maintenance provided by the user help desk. They help to screen the issues and assign to appropriate party / owner. L2: It deals with support ...
https://www.softsol.com/application-development-services/application-maintenance-support
Application Maintenance and Support Services In the software life cycle, up to 50 percent of the cost goes into Application Maintenance and Support. So, it is very important for global enterprises to identify cost-effective solutions for managing and maintaining the applications.
https://itservicemanagement-itil.com/defference-between-applicaiton-support-maintenance/
Home/IT Service Management/ITIL V3 Application Support Q & A/ Difference between application support and application maintenance. ITIL V3 Application Support Q & A Difference between application support and application maintenance. Bob Anderson April 28, 2016. 1 1,499 Less than a minute.
https://en.wikipedia.org/wiki/Software_maintenance
The software maintenance, which can last for 5–6 years (or even decades) after the development process, calls for an effective plan which can address the scope of software maintenance, the tailoring of the post delivery/deployment process, the designation of who will provide maintenance, and an estimate of the life-cycle costs.
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