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https://www.asus.com/us/support/
ASUS Support Center helps you to downloads Drivers, Manuals, Firmware, Software; find FAQ and Troubleshooting
https://www.complaintsboard.com/asus-poor-customer-service-c404582
Feb 24, 2015 · My 1-day-old adapter produced noise while it was charging. I brought it to Asus Customer Service and they told me to leave the old one and wait for the new one to come as they didn't have current stock. I asked when will the new one arrives as I still need to use my laptop while waiting. The Customer Service said he do not know.
https://www.trustpilot.com/review/www.asus.com
Very poor customer service and support. Like others, I wish I could award no-star. I bought a laptop less than 2 years ago, let my husband use it and within a year, the laptop wouldn't boot-up at all. Ok, it is out of warranty but I decided to have it repaired. It's still cheaper than buying a new one.
https://rog.asus.com/forum/showthread.php?71345-Why-is-Asus-Tech-Support-so-bad
Jul 16, 2015 · I love Asus products, I really do. I have been using their motherboards for over 15 years and have currently in use 5 motherboards, 4 GPUs, 4 keyboards, 4 mice, 3 monitors and a laptop. They are a top notch company ... when their products work. Sadly, being electronics, they don't always do so and when help is needed one must contact technical support, and that is where the nightmare begins.
https://rog.asus.com/forum/showthread.php?116247-RT-AC88U-Faulty-Web-Interface-and-Poor-Customer-Service
I've had an RT-AC88U for a couple of years. Last year, the web interface stopped working correctly. I did the hard connection and loaded the firmware from a hard drive and reset the modem but still the same problem. Multiple attempts to resolve. Cannot change any settings, screens are not displaying properly, shows no devices connected even though I am accessing the interface through a ...
https://www.cnet.com/forums/discussions/asus-poor-customer-service-601377/
Feb 12, 2014 · Reporting: ASUS - Poor Customer Service. ... I know this is a old thread but I wanted to let others know how poor ASUS are with customer service . I purchased a …
https://www.consumeraffairs.com/computers/asus.html
Aug 02, 2019 · My parents sent the package off when they got home and then I waited. 1 month passed since the package was sent and I had heard nothing back, so I contacted ASUS customer support …3.4/5(528)
https://www.asus.com/us/support/CallUs/
ASUS Online Store Support: Exclusive customer support for ASUS Online Store direct purchases only. By sending an email to ASUS, you agree that ASUS may collect your email address, name of email account and other information included in your email to ASUS to fulfill your request for customer support and/or service, ...
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