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https://www.zendesk.com/support/features/automated-customer-support/
Automated customer service is a method of consumer support that is provided by an automated system such as a help center, chatbot or other artificial intelligence. Automated customer support can be provided 24/7 and is used to both assist and reduce the cost of human support representatives. Customer support agents receiving, processing, and ...
https://www.groovehq.com/blog/automated-customer-service
Automated customer service (customer support automation) is a purpose-built process that aims to reduce or eliminate the need for human involvement when providing advice or assistance to customer requests. In the simplest terms, customer service means understanding a customer’s needs and providing assistance to meet them. ...Author: Erika Trujillo
https://en.wikipedia.org/wiki/Customer_service
A customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service.
https://www.exelatech.com/solutions/support/customer-support-services
So Exela has developed unified communication services that deliver effective request resolution, a uniform customer experience, and easy transitions between systems. Keep your customers happy, enhance brand loyalty, and smooth out the service request process through the combination of innovative technologies and professional support staff.
https://childsupport.georgia.gov/my-case/customer-service
The automated options are available at your convenience 24 hours a day, 7 days a week, 365 days a year without having to wait to speak to a child support agent. Press 1 for DCSS then: Press 1 to receive Automated Case Information, or Press 2 to speak with an Agent, or Press 3 for Outreach Services
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