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https://www.zendesk.com/support/features/automated-customer-support/
Automated customer service is a method of consumer support that is provided by an automated system such as a help center, chatbot or other artificial intelligence. Automated customer support can be provided 24/7 and is used to both assist and reduce the cost of human support representatives.
https://www.groovehq.com/blog/automated-customer-service
Automated customer service (customer support automation) is a purpose-built process that aims to reduce or eliminate the need for human involvement when providing advice or assistance to customer requests. In the simplest terms, customer service means understanding a customer’s needs and providing assistance to meet them.Author: Erika Trujillo
https://www.capterra.com/customer-service-software/
LiveAgent is the Most reviewed and #1 Rated customer service software. Companies like BMW, Yamaha, Huawei, Orange or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. Join them and get a competitive advantage. Start with a …
http://www.americall.com/automated-service.htm
AmeriCall's automated customer service system utilizes the latest in interactive voice response (IVR) technology to provide your customers and clients with the information they need twenty-four hours a day, seven days a week. The system can be fully customized …
https://www.ameyo.com/solutions/customer-support-system
A comprehensive customer support software or a help desk software helps you streamline the customer service process by automating the complete ticketing process, providing omnichannel support, customizing performance reports and dashboards for faster and quality service delivery. Customer support system is the backbone of your business, and a ...
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