Automated Support Tools

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HP Support Assistant HP® Official Site

    https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html
    Imagine a single dashboard with PC support, automated updates, and a direct line to phone assistance. That’s the new HP Support Assistant for Windows 7 and 8. ... If the issue cannot be resolved with these tools, HP Support Assistant can help you find additional support resources specific to your device. Personalized support.

Automated Customer Service and Support Zendesk

    https://www.zendesk.com/support/features/automated-customer-support/
    Automated customer service and support What is automated customer service? Automated customer service is a method of consumer support that is provided by an automated system such as a help center, chatbot or other artificial intelligence. Automated customer support can be provided 24/7 and is used to both assist and reduce the cost of human ...

Best Automation Testing Tools for 2020 (Top 10 reviews)

    https://medium.com/@briananderson2209/best-automation-testing-tools-for-2018-top-10-reviews-8a4a19f664d2
    Oct 26, 2017 · Best Automation Testing Tools for 2020 (Top 10 reviews) ... Can be used for both automated and exploratory testing ... This list also includes …

5 ways to transform your support desk with automation and ...

    https://www.workflowmax.com/blog/it-services/5-ways-transform-support-desk-automation-workflows
    Automated workflows can be hugely beneficial on this front. For example, when your support agent closes the call in their ticket system, this would trigger an automated email to the customer or user with a link to a survey that requests a small number of responses from the customer. Note: customers are unlikely to complete long-winded surveys ...



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