Autosupport Netapp Smtp

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Troubleshooting AutoSupport message delivery over SMTP

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-9554CD61-AE6F-4FDA-86A6-0E1480405873.html
    These steps are for cases when you have determined that AutoSupport can generate the message, but cannot deliver the message over SMTP. If you encounter errors or cannot complete a step in this procedure, determine and address the problem before proceeding to the next step.

How to configure AutoSupport in Data ONTAP - NetApp

    https://kb.netapp.com/app/answers/answer_view/a_id/1030087/~/how-to-configure-autosupport-in-data-ontap-
    AutoSupport uses SMTP (Port 25), HTTP (Port 80), or the default protocol HTTPS (Port 443) to transmit AutoSupport messages. ... In these cases, the AutoSupport data has to be collected manually. See KB 1010077: How to manually send AutoSupport files to NetApp. In certain scenarios, there might be issues where AutoSupport is received, but cases ...

How to set up AutoSupport - NetApp

    https://kb.netapp.com/app/answers/answer_view/a_id/1030460/~/how-to-set-up-autosupport-
    Note: The storage system can send AutoSupport messages by SMTP (port 25), HTTP (port 80), or HTTPS (port 443). HTTPS is the default. If the network connection does not allow HTTPS or HTTP, configure AutoSupport for SMTP. To use HTTP or HTTPS to send AutoSupport messages, configure an HTTP or HTTPS proxy.

Troubleshooting AutoSupport over SMTP - NetApp

    https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-9554CD61-AE6F-4FDA-86A6-0E1480405873.html
    network ping -node node_name-destination mailhost. mailhost is the name or IP address of your mail host.. Log on to the host designated as the mail host, and make sure that it can serve SMTP requests by entering the following command (25 is the listener SMTP port number):

AutoSupport transport protocols - NetApp

    https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-6F959368-F40F-4621-AD2F-71511ECB3277.html
    AutoSupport supports HTTPS, HTTP, and SMTP as the transport protocols for delivering AutoSupport messages to NetApp technical support. All of these protocols run on IPv4 or IPv6 based on the address family to which the name resolves. If you enable AutoSupport messages to your internal support organization, those messages are sent by SMTP.

Setting up AutoSupport - NetApp Documentation

    http://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-91C43742-E563-442E-8161-17D5C5DA8C19.html
    If you are sending messages to your internal support organization or you chose SMTP transport for messages to technical support, configure SMTP by setting the following parameters of the system node autosupport modify command: Set -mail-hosts to one or more mail hosts, separated by commas. You can set a maximum of five.

Active IQ and AutoSupport - NetApp Community

    https://community.netapp.com/t5/Active-IQ-and-AutoSupport/ct-p/autosupport-and-my-autosupport
    NetApp® Active IQ® analytics provide real-time insights and proactive support to help IT optimize data services across the hybrid cloud. Active IQ is powered by data from NetApp AutoSupport® telemetry.

Test the AutoSupport configuration - NetApp Support

    https://mysupport.netapp.com/NOW/public/eseries/emw/GUID-80D7D2D9-37FF-4B69-B254-17B1078B6F2C.html
    Use the SMcli -autoSupportConfig test command to test the AutoSupport configuration by sending a test message. This command operates on the management domain. The storage management software chooses an Auto-Support capable array in the management domain …

TR-4444: AutoSupport and AutoSupport On Demand ...

    https://www.netapp.com/us/media/tr-4444.pdf
    AutoSupport is a mechanism that proactively monitors the system health and automatically sends messages to NetApp technical support, the internal support organization, and support partners. The AutoSupport tool from NetApp Support is one of the most important troubleshooting tools …

NetApp Active IQ

    https://www.netapp.com/us/media/NetApp%20Active%20IQ%20FAQ.pdf
    Answer: By default, AutoSupport sends messages to NetApp technical support by using the HTTPS protocol, except for StorageGRID Webscale, which uses SMTP. AutoSupport also supports HTTP and SMTP; however, because of the sensitive nature of AutoSupport messages, NetApp strongly recommends using HTTPS.



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