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https://downloads.avaya.com/css/P8/documents/100059971
End of Support Notification for Avaya Call Management System (CMS) Release 13 and Release 13.1 As of 4 May 2009, Avaya will no longer provide support for CMS R13/R13.1 and R13 CMS Supervisor. As of that date, capacity expansion to existing R13/R13.1 CMS systems (such as additional CMS Supervisor licenses, ...
https://downloads.avaya.com/css/P8/documents/100172510
Product Lifecycl Dates as of January 22, 2020 Product/Component Document Link End of Sale End of Mfg Support (Software) End of Mfg Support (Hardware)
https://support.avaya.com/css/P8/documents/100127408
Extended Support Eligibility. Products moving to Extended Support Status: The following matrix is a summary of the current support status of specific CMS software releases. The CMS releases are R13, R13.1, R14, R14.1, and R15. CMS Software Release. Start Sell Date. Stop Sell Date. End of Manufacturer/Additions Support Date* Services Extended ...
https://support.avaya.com/css/P8/documents/100170919
CMS Release 16.3 Schedule End of Sale Date (last day to order new systems) June 3, 2013 End of Manufacturer Support for SOFTWARE * December 14, 2015 End of Manufacturer Support for HARDWARE * June 3, 2016 Last day to purchase system expansions N/A Targeted End of Services Support June 3, 2019 * Per Avaya Product Lifecycle Policy
https://support.avaya.com/products/P0527/end-of-sale-andor-end-of-manufacturer-support/releaseId
End of Sale and/or Manufacturer Support Notices explain Avaya product transitions and can help you determine a migration strategy.
https://downloads.avaya.com/css/P8/documents/101013436
Effective March 13, 2016, Avaya will no longer support new or upgrade designs for CMS R17. Existing quotes as of March 13, 2016 can be converted into orders for a period of 60 days after end …
https://downloads.avaya.com/css/P8/documents/101020899
End of Manufacturer Support for SOFTWARE * N/A End of Manufacturer Support for HARDWARE * 13-Jun-2019 Last day to purchase system expansions N/A Targeted End of Services Support 13-Jun-2022** * Per Avaya Product Lifecycle Policy **Avaya Services may revise the Target End of Services Support date based on the availability of quality repair parts ...
https://downloads.avaya.com/css/P8/documents/100147811
In addition, current maintenance customers on CMS R16, R16.1 or R16.2 are entitled to an upgrade to CMS R16.3via the Avaya PCN process. Effective December 5, 2011, Avaya will no longer support new or upgrade to R16.2 design orders for CMS R16.2. Existing quotes as of December 2, 2011 can be converted into orders for a period of 60 daysafter end ...
https://support.avaya.com/Support_Policy
Avaya Manufacturer Support coverage typically will be available until one year after the Product’s End of Sale Date, although Avaya may choose to extend the availability of certain support offers beyond prescribed guidelines. Manufacturer Support is only provided to Avaya customers purchasing support coverage for the affected Product.
https://www.tek-tips.com/viewthread.cfm?qid=931312
Mar 07, 2005 · Avaya Global Services will continue to support customers past the Manufacturer End of Support Date. Avaya Global Services will offer extended maintenance support for the following software releases: ... it only says they're only offering one year contracts on CMS, everything else still has multiyear contracts available. They offered me a 4 year ...
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