Basic Help Desk Support Questions

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Help Desk Specialist Interview Questions [PDF]

    https://resources.workable.com/help-desk-specialist-questions
    Help Desk Specialist Interview Questions. Hire an experienced Help Desk Specialist or an ambitious candidate that you can train. Experienced candidates will have deep knowledge of products, services, and customers they’ve worked with. They will have ready answers for the situational questions and excellent troubleshooting skills.

Ten questions that can help you hire a good help desk ...

    https://www.techrepublic.com/article/ten-questions-that-can-help-you-hire-a-good-help-desk-analyst/
    Help desk managers also need analysts who like working with people and can adapt to very flexible work schedules. Here are 10 questions that can help you pinpoint just those traits.

Computer Help Desk/technical Support Test! - ProProfs Quiz

    https://www.proprofs.com/quiz-school/story.php?title=computer-help-desk-technical-support-test
    Oct 31, 2019 · Most businesses nowadays store their information on computers, and it is essential to ensure that the data is kept secure. As a technical support team member, it is crucial for you to be available to meet any needs of the staff may have on any given day. Take the test below and see how much you know about the computer help desk and technical support.4.1/5

30 Common IT Support Interview Questions and Answers ...

    https://content.wisestep.com/common-interview-questions-answers-support/
    To get recruited as IT support, the candidate needs to possess technical skills. The article hovers around a few common IT support interview questions and answers that can be asked in any IT support …

7 Technical Support Interview Questions and Answers ...

    https://www.indeed.com/hire/interview-questions/technical-support
    The goal of technical support is to provide help and advice to customers about products. You must understand how applicants go about solving customer issues because it's crucial to customer retention and business success.



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