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https://www.zdnet.com/article/after-microsoft-complaints-indian-police-arrest-tech-support-scammers-at-26-call-centers/
New Delhi police have arrested 63 suspects in the last two months working and operating 26 call centers that were engaging in tech support scams, posing as tech support staff at Microsoft, Google, Apple, and other major tech companies.
https://thoughtcatalog.com/mclevin/2012/03/what-to-do-when-an-indian-answers-your-tech-support-call/
Not a day goes by without somebody talking or tweeting about an irksome encounter with an Indian customer service rep. Invariably, those complaining receive enthusiastic sentiments of empathy and support from most listeners, with many listeners subsequently sharing their own horrifying accounts of how somebody around the world in a developing country once tried to help them.
https://www.indianatech.edu/
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https://www.ndtv.com/india-news/microsoft-sues-indian-company-for-technical-support-scam-720575
Dec 31, 2014 · New York: Some international fraudsters are exploiting the tech-savvy reputation of Indians to trick computer users into giving them access to their machines by pretending to be from Microsoft. Now the technology giant is fighting back suing several companies, including an Indian one,...
http://old.seattletimes.com/html/businesstechnology/2002006164_indiaenglish16.html
With its call center, Microsoft is following other multinational companies that have been shifting customer-support work to India for a decade. It's taking advantage of the country's roughly 12-hour time difference, high levels of education, low wages and English skills.
https://www.facebook.com/IndianSupportCentre
Indian Support Center Inc. 726 likes. Indian Support Centre is supporting the community in areas such as new migrant settlement, job search for new arrivals and domestic violence etc.5/5
https://www.youtube.com/watch?v=l51RnLOavgk
Jan 09, 2011 · Wasted Scammers time, Sent a virus. Disabled his computer, meme. Fake Microsoft Tech Support caught - Duration: 17:05. Scammers 1,535,428 views
https://en.wikipedia.org/wiki/Technical_support_scam
A technical support scam refers to any of class a telephone fraud activities in which a scammer claims to offer a legitimate technical support service, often via cold calls to unsuspecting users. Such calls are mostly targeted at Microsoft Windows users, with the caller often claiming to represent a Microsoft technical support department.
https://blog.malwarebytes.com/tech-support-scams/
May 10, 2016 · Toll-Free Numbers (TFN) for fraudulent tech support companies Located in India but also in the US, these companies heavily advertise on popular search engines as well as websites with high traffic. People call them for assistance and get fooled with similar techniques employed by Indian …Author: Malwarebytes Labs
https://answers.yahoo.com/question/index?qid=20090724090529AAFP4Hy
Jul 24, 2009 · Best Answer: Much of the tech support is in India because labour is cheap there. Wages are cheap compared to many western countries across the board. Since it's easy to reroute calls from anywhere in the world, many large computer companies outsourced their IT to generic call centers in India in the late 90s.
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