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The best live chat options offer: A widget that can be embedded into your website An app version so your customers can message you on their mobile devices A record of your chat conversations …
Best practices for adding a live chat support channel. I chatted with Karl Pawlewicz from Olark and Denise Twum from Issuu about the why and the how of adding live chat as a support channel. Read on below for our live chat best practices.Author: Mathew Patterson
As it stands, more and more companies are experiencing the benefits of live chat that Wells Fargo first felt back in 2008. But how might one maximize these benefits? We have created a list of live chat best practices that will help you make the most of this quickly evolving medium, and will help put your customer service ahead of the curve.Author: Carla Jerez
The platform offers its customers with three options when it comes to support service. They include email, call and live chat. Live chat is powered by Moxie and allows the customer to receive answers for queries they have. To access the chat window, click on help and you will be directed to the FAQs page.
Nov 20, 2017 · Hi Best buy, There used to until recently in the upper left hand corner of your website right above your best buy logo, there used to be a phase that you could click and then you would be able to connect to online chat customer service , that now has …
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