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The customer support tools you need to do your job will depend a lot on your company, the products and services you provide, and the support channels you’ve chosen to best assist your customers. Our own support team obviously uses Help Scout for customer conversations and our knowledge base .Author: Emily Triplett Lentz
Jul 18, 2018 · Customer support tool uses the internet to access the necessary information to facilitate what the person needs without necessarily using a browser. Customer support is essential for all types of customers thus it is crucial to determine which one is the best online customer support tool for a business. Here are the top customer support tools.
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