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https://stackoverflow.com/questions/941405/what-is-the-best-open-source-help-ticket-system
The Bugzilla and Trac systems mentioned are nice but geared towards bug tracking, which is just very different from a tool you'd want to use in a helpdesk-type setup where end users would raise incidents. If the latter is what you are looking for I'd suggest you take a look at OTRS which is a very capable trouble ticketing system. It also has ...
https://www.zendesk.com/help-desk-software/features/open-source-ticket-system/
Open and flexible ticketing system Is Zendesk an open source ticketing system? As your business grows, so will the demand of your IT team too. Help your team track, monitor, and resolve the increasing number of support requests from customers and internal users by investing in a ticket system.
https://www.opensupports.com/
OpenSupports is an open source ticket system for giving support to your clients. It provides you with a better management of your users inquiries.
https://www.faveohelpdesk.com/
HelpDesk Ticketing System. Web-based support ticket system, Easy to install, easy to use cost effective ticket management solution for startups, SME’s and enterprises. ... Open source software. Faveo is open source so that everyone can use and experience the best product in the business. Seamless email integration.
osTicket seamlessly routes inquiries created via email, web-forms and API. Simple and easy-to-use web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. The best part is …
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