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Remote support software apps also utilize call-logging, customer survey generation, and integration with customer relationship management software to provide and record critical customer service data. Powerful training tools: Most remote support software apps provide a session recording feature. By allowing you to record the entire customer ...
Dec 07, 2017 · TeamViewer is the remote support tool of choice for many geeks. It can be used in several different ways. You can direct your partner to download the TeamViewer QuickSupport application, which can run without administrator access or any system configuration.
May 04, 2018 · Bottom Line: RemotePC is one of the best low-frills remote-access apps, offering identical features on PCs and Macs, fast performance, and a minimal, but intuitive, interface.Author: Edward Mendelson
RescueAssist is a remote support software that offers solutions for both SMBs as well as enterprises looking to provide advanced remote service levels. The software is used by IT managers, IT consultants, software consultants, MSPs and IT customer support reps to access and control devices remotely and solve technical issues.
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