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https://www.beyondtrust.com/remote-support
BeyondTrust Remote Support is remote desktop access, service desk, and collaboration software for Windows, Mac, Linux, iOS (iPad, iPhone), and Android devices. Securely support end users, desktops, and their devices, and access servers and endpoints from anywhere in the world.
https://www.beyondtrust.com/resources/videos/remote-support
BeyondTrust Remote Support Overview. Secure Remote Access Centrally manage and secure remote access for service desks and vendors
https://www.beyondtrust.com/remote-support/features/jump-clients-remote-access
But when you access remote desktops, you may want to display a prompt in case an end-user is present. Support Session Policies let you define how a session begins based on the endpoint being supported. With policies at the Jump Client level, you can choose to display a prompt if the remote desktop is one at which an end-user may be present.
https://www.beyondtrust.com/remote-support/features/it-support
BeyondTrust simplifies desktop support. End users can initiate support requests from your support portal, Windows applications, or BeyondTrust Buttons. You can also control of remote desktops to start support. And our patented Jump Technology is state-of-the-art for server …
https://www.beyondtrust.com/support/changelog/remote-support-19-1-5
This version of Remote Support has been certified for physical BeyondTrust Appliances, virtual BeyondTrust Appliances, and cloud deployment models. This release requires Base software Base 5.4.0. Issues Resolved: Time zone settings are now correctly honored in outbound event emails.
https://www.scootersoftware.com/support.php?zz=kb_ssh
To log into the remote server, use Beyond Compare to open an FTP connection to 127.0.0.1. Once everything is set up, you can connect again by doing the following: Run MindTerm using the command line java -jar mindterm.jar. In MindTerm enter the hostname, username, and password when prompted.
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