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https://www.trustlink.org/Reviews/BigPond-Technical-Support-207169701
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http://go.bigpond.com/help/contact_us/bigpond_technical_support/
BIGPOND TECHNICAL SUPPORT. help. Premium Support. email settings. Email. Technical Support. Manage your usage. Billing & account management. New to BigPond. Security. Moving Home. Service Status. Keyword search: within. Search tips: Have you tried... Set up your email; Change your password in your ADSL modem ...
https://www.telstra.com.au/contact-us
Telstra Plus™ Help. Search. Cart. Sign in. My Account; ... What can we help you with? Accounts and Billing. Set up, view and manage your account, bills and payment methods. Set up & Technical support. Get help to set up, troubleshoot or manage your devices and services ... Ask about or discover our products and services. Feedback & Complaints ...
http://go.bigpond.com/help/contact_us/bigpond_technical_support/content/tech_support_phone_popup/
BigPond Technical Support. Phone number. 133 933. Opening hours. 24 hours a day, 365 days a year. If you're not in Australia and need to speak to a consultant, please call us on +61 2 9242 0570
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https://www.telstra.com.au/small-business/support/contact-us/make-a-complaint
What we aim to do when you make a complaint. When you call Telstra, the consultant that answers your call will aim to resolve your issue with you on the spot. When you submit a complaint online, fax or write to us we aim to acknowledge emails and letters within one business day of receipt.
https://www.telstra.com.au/support/category/account-billing/manage-account/our-complaints-handling-process
The manager of your complaint will deal with you directly to discuss your complaint and the resolutions you’ve been offered. If we’re still unable to resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman (TIO). The TIO is an office of last resort for complaints about telecommunications services.Arabic: Complaints Handling Process in Arabic (PDF)
https://www.telstra.com.au/small-business/support/contact-us
Contact us for Telstra business expert advice and technical support. No matter how big or small your business is, our team are here to help.
https://say.telstra.com.au/customer/general/forms/Email-Complaint
If you are a Business customer and require immediate assistance with a complaint, you can call us anytime on 132000 and say "Complaint". Enterprise and Government customers: please go to your specialised contact page here. Further information on how we handle complaints can be found in our complaints handling process document (PDF).
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