Find all needed information about Blackberry Technical Support Advantage Level Customers. Below you can see links where you can find everything you want to know about Blackberry Technical Support Advantage Level Customers.
https://www.blackberry.com/us/en/support/enterprise-apps/support-services
BlackBerry® is here to support you globally - directly or through a partner - with advice, analysis, implementation, and migration expertise. BlackBerry Technical Support Services comes with all enterprise software subscriptions, including BlackBerry® Secure UEM & Productivity Suites, BlackBerry® UEM and BlackBerry® Workspaces.
https://www.blackberry.com/content/dam/blackberry-com/Documents/pdf/support/pdf-blackBerry-technical-support-services-program-description.pdf
In addition to direct access to technical experts, Advantage Support customers may purchase certain preventative support features that will help meet their specific support needs. Customers at this level may use the self-service tools and technical documentation within the . …
https://ca.blackberry.com/content/dam/Support_PDFs/BTSS-program-description.pdf
6 BlackBerry Technical Support Services November 2018 Service Features Coverage and Access The methods of accessing the BlackBerry Technical Support team and expected response time2 for incidents reported vary based on the level of support purchased and the Severity of the issue. All customers are encouraged to submit tickets
http://support.blackberry.com/kb/articleDetail?articleNumber=000038321
Apr 26, 2017 · What is BlackBerry Technical Support Services (BTSS)? BTSS provides direct technical support for enterprise software from BlackBerry. BTSS provides direct access to technical experts to maximize up-time, respond quickly when issues occur to reduce downtime and ensure that your mobility solution always performs to your expectations.
http://support.blackberry.com/kb/articleDetail?articleNumber=000038182
Apr 26, 2017 · When will Advantage level BlackBerry Technical Support Services subscribers see myAccount as their singular means to submit new Support Service requests?. Advantage customers submitting any new Support Service requests must do so via myAccount using your Technical Support login credentials, and the BlackBerry Technical Support team will contact you back.
https://us.blackberry.com/support
BlackBerry Support. myAccount for Enterprise Search the enterprise knowledge base, manage your support cases, download software and manage licenses. ... BlackBerry QNX Support is available through a dedicated online portal, person-to-person help lines, community portal, knowledge base and more.
https://www.cdw.com/product/BlackBerry-Advantage-Support-technical-support-for-BlackBerry-Gold-Univ/4844724
See why millions of global users on paid active support contracts appreciate the value of BlackBerry Technical Support Services. Entry-level paid support option for businesses investing in building blocks of a longer term EMM strategy. This is ideal for customers with less …Price: $122.99
http://bizblog.blackberry.com/2014/03/ez-pass/
EZ Pass is your ticket to deploying BlackBerry Enterprise Service 10 at no cost when you upgrade from BES 5 and from competing MDM vendors (including Good, MobileIron, and AirWatch). Trade in your licenses on a one-for-one basis and we’ll also throw in award-winning Advantage-level BlackBerry Technical Support Services for free until January 31, 2015.
http://bizblog.blackberry.com/2013/12/bes-10-2-sa/
BlackBerry Software Assurance is included with the “Advantage” level or higher technical support or as a standalone annual subscription service for customers who may not require full support. Customers are actively taking advantage of BlackBerry’s global enterprise support services. The company provides support to enterprise customers in ...
https://www.govconnection.com/brand/blackberry/~/media/F69DF13C732D4C009981B8B9D74AC460.ashx?v=1&la=en
Support Level Annual Fee* $45,000 Annual Support Fee (per device)** $4-$24 BlackBerry offers three support tiers: Advantage, Priority and Premium. Each tier provides differentiated service levels and increased value, allowing an organization to quickly assess it's business requirements against the level of support that will drive
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