Blog Technical Support

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Tech Support: Why It's Crucial to the Overall User Experience

    https://www.superoffice.com/blog/tech-support/
    Sep 18, 2019 · The Difference Between Tech Support & Customer Support. When people hear the word tech support, it’s easy to imagine people in call centers, dealing with unhappy customers who want to vent their frustrations over payment and delivery issues. These types of issues will be handled by your customer support team, and not your tech support team.

Blogger Help - Google Support

    https://support.google.com/blogger/?hl=en
    Official Blogger Help Center where you can find tips and tutorials on using Blogger and other answers to frequently asked questions.

Customer Service vs Technical Support: What ... - BMC Blogs

    https://www.bmc.com/blogs/customer-service-vs-technical-support/
    May 03, 2018 · Customer Service and Technical Support both have their roles in organizations. However, there are significant differences between the two. Customer Service focuses on the experience of the customer. Technical support focuses on resolving a technical issue or problem in the fastest, most cost-effective way.

Refunds for Global Access Technical Support customers ...

    https://www.consumer.ftc.gov/blog/2019/08/refunds-global-access-technical-support-customers
    Aug 01, 2019 · That sounds like a scam. That is not how the FTC refunds work. If you paid for technical support services from Global Access Technical Support (GATS), you will get a letter or an email from the Federal Trade Commission about a refund. You will not get a phone call. The FTC will not ask for access to your computer.

What I Wish I Knew Before Working in IT Technical Support ...

    https://www.rasmussen.edu/degrees/technology/blog/it-technical-support/
    3. You’ll learn to become methodical “[Tech support] is as much figuring out what something isn’t, in order to figure out what it is,” says Christopher Bosma of LendUp.. It may be tempting to jump and make an assumption about what is going wrong for the user, but that can end up being very inefficient.



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