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https://www.bmc.com/support/resources/bmc-product-support-policy.html
BMC Software Product Support Policy Our Product Support Policy has been updated effective December 6, 2019. Product technical support is provided to customers currently enrolled in support, based on the terms and conditions of the customer’s license agreement with BMC and BMC’s current support terms and policies.
https://webapps.bmc.com/support/faces/az/prodallversions.jsp?seqid=210955
Version Product Name Support Status Release Date Full Support End Date End of Support Date; 9.0.19: Control-M Select: FULL SUPPORT : 04-Mar-2019 : 04-Mar-2022
https://communities.bmc.com/docs/DOC-107453
Dec 08, 2017 · - Bi-yearly release of Control-M product and 2 fixpack designated yearly - Control-M product released has Full Support for approximate 4 years. - After the end of Full Support, Control-M products will go to Limited Support, typically, for another 2 years.
https://webapps.bmc.com/support/faces/az/prodallversions.jsp?seqid=5853
Effective End Date Details; Control-M Platform: 08-Jan-2016: 31-Dec-2017: Optional Migration : Documentation by Supported Product Version. Choose the version for which you want to view associated technical documents. Version Product Name Support Status Release Date Full Support End Date End of Support Date; 9.0.19: Control-M/Enterprise Manager ...
https://communities.bmc.com/thread/98252?start=0
Jan 18, 2014 · End-of-Support date for Control-M v7 has not yet been announced. Considering the C-2 support policy , the two years release cycle of Control-M major releases, and the fact that Control-M v6.4 obsolete date is targeted for end of 2014 - Control-M v7 will most likely be supported at least until the end …
https://docs.bmc.com/docs/display/pnaOptimize/Product+and+component+end-of-life+dates
The following table lists products, components, and features and the dates in which they are no longer supported. To view migration recommendations and other information about the items, click the corresponding link under Category.For more information regarding the support policy for these products and components, please visit Product End of Life on the BMC Support Central site.
https://webapps.bmc.com/support/faces/az/prodallversions.jsp?seqid=108018
Documentation by Supported Product Version. Choose the version for which you want to view associated technical documents.
https://www.bmc.com/it-solutions/control-m.html
Remedy 9 - IT Service Management Suite Support for Remedy IT Service Management Suite Control-M Workload Automation Support for Control-M/Enterprise Manager BMC Helix FootPrints Service Desk Track-It! IT Help Desk Software PATROL and ProactiveNet Performance Management (BPPM) ITIL: The Beginner's Guide to Processes & Best Practices Careers
https://www.bmc.com/support/support-central.html
This information is sent to the person(s) in your company who purchased your BMC products. The Support Contract ID information along with the PIN/Password is located on the Order Confirmation Document and the Order Delivery Document.
https://webapps.bmc.com/support/faces/az/prodversion.jsp?prodverseqid=181027
Feb 12, 2015 · BMC Software is alerting Control-M/EM EM800 fix pack 8 users to problems with the BIM server reporting some services late or not completed and Self Service displays the ODAT of the Control-M/Server instead of the ODAT of the service.
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