Bomgar Support Customer Client Software

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Remote Support Software Customer Client BeyondTrust

    https://www.beyondtrust.com/remote-support/features/customer-client
    Remote Support from your Customer's Perspective. The BeyondTrust Customer Client enables customers to interact with representatives during remote support, chat or presentation sessions. Because it is the most secure remote support solution, BeyondTrust places a top priority on user controls. Customers Can Override Remote Control

Bomgar Support Client - Apps on Google Play

    https://play.google.com/store/apps/details?id=com.bomgar.thinclient.android&hl=en
    Increase your service desk’s reach and performance with the Bomgar Customer Client. With this app, users can receive secure remote support from representatives without ever logging into their desktop. Users can share their screen, stream live video, co-browse websites and applications, and chat with representatives from the comfort of their Samsung mobile device. Feature Overview: Screen ...3.3/5(107)

Remote Support Reviews and Pricing - 2020

    https://www.capterra.com/p/86962/Bomgar/
    But Bomgar Remote Support features a full suite of tools that allows the company and its users to feel confident in letting IT remote into their machine because of its many features and customization options. ... “Best secure remote support software I have ever used!!” ... and impressive way to support a customer or client.

Remote Support Portal Powered by BOMGAR - BeyondTrust

    https://mysupport.beyondtrust.com/
    BeyondTrust chat support is currently available for Remote Support and Privileged Remote Access powered by Bomgar. If you have a request surrounding other products, a case may be created and assigned to an appropriate resource. This resource will coordinate with you to work on your case.

Bomgar - "The client software was unable to detect a ...

    https://support.rm.com/technicalarticle.asp?cref=tec5047118
    Document Keywords: RM Remote Support, bomgar, 194.154.18.37, rmsupport.online, Bomgar Box, firewall, The client software was unable to detect a connection to the Bomgar Box, Please check your network connection and outgoing firewall settings and try again.

Steps for Troubleshooting BeyondTrust RS Connections

    https://www.beyondtrust.com/docs/remote-support/getting-started/rep-console/troubleshooting-connections.htm
    Alternately, your customer may have been prompted to allow or disallow/block the customer client when they ran the downloaded client. If the customer clicked Disallow/Block, have them open the internet security software on their computer and change the entry for bomgar-scc.exe to Allow/Permit.



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