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https://www.techopedia.com/definition/26873/business-support-system
A business support system (BSS) is a group of business elements used in networking to help service providers gain customer insight, compile real-time subscriptions …
https://whatis.techtarget.com/definition/business-model
A business model is the conceptual structure supporting the viability of a business, including its purpose, its goals and its ongoing plans for achieving them. At its simplest, a business model is a specification describing how an organization fulfills its purpose.
https://projectmanagementinsight.com/tag/support-model-definition/
Is your support model really supporting? August 18, 2015 February 5, 2014 by Karen This week I have been focused on developing support models for two different projects so felt it worthwhile discussing how to develop a support model that really does support the customer or end user.
https://www.dummies.com/business/start-a-business/business-plans/defining-your-business-model/
A business model isn’t something you build from the ground up. When management-types ask about a business model — as in, “So what’s your business model?” — they really want an answer to a much more direct and basic question: “How do you plan to make money?” Behind the question of What is your Business …
https://www.wired.com/insights/2013/04/tiered-customer-support-is-dead-and-why-thats-good-for-business/
For as long as customer support departments have been around, the idea of having a “Tiered” or “Level” model of support has been around. When new technicians were hired, they were placed ...
https://sites.google.com/site/primesolutionsconsulting/services/business-support-functions
Business support functions are key enablers to an organisation's success, but they are an overhead and their activities need to be aligned to support the efficient and effective delivery of organisational goals. We are able to assist clients in reviewing the provision of support services. Specifically, we can provide support with:
https://en.wikipedia.org/wiki/Technical_support
Multi-tiered technical support. Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base. The number of levels a business uses to organize their technical support group is dependent on a business' needs regarding their ability to sufficiently serve their customers or users.
https://www.investopedia.com/terms/b/businessmodel.asp
A business model is a company's plan for making a profit.It identifies the products or services the business will sell, the target market it has identified, and the expenses it anticipates.
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