Call Center Support Costs

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How Much Does Call Center Outsourcing Cost?

    https://www.costowl.com/b2b/call-center-outsourcing-cost.html
    Let's say you're looking for three call center representatives to make sales calls Monday through Friday from 5 to 8 p.m. At an estimated cost of $30 per hour, that will run you a total of $1,350 per week.

Call Center Pricing Worldwide Call Centers - Your ...

    https://www.worldwidecallcenters.com/call-center-pricing/
     Our call centers typically price this service on a per hour basis.  These rates range from $8-$15 internationally to $22-$28 in the US/Canada for “normal” agents. Dedicated Services are ideal for complicated applications or when volume is significant and predictable.

Call Center Pricing - Per Minute, Per Call, Dedicated ...

    https://www.sascallcenter.com/pricing/
    Affordable outsourcing costs. Call Center Pricing. Aside from quality of service, pricing is the next most important question when you’re deciding on a call center company. SAS offers affordable, flexible pricing plans that can accommodate any sized company. Grow your brand with SAS today!

How to Calculate Call Center Outsourcing Costs

    https://blueocean.ca/how-to-calculate-call-center-outsourcing-costs/
    Generally speaking, you could expect a call center agent to be productive for 85% of an hour. Let’s take a real life example. A Level One Tech Support Agent working in Dallas, Texas will cost his employer about $30USD per hour, loaded. As his employer, you pay 100% of that hour.

VHT Call Center Metrics - Cost Per Minute

    https://www.vhtcx.com/call-center-metrics/cost-per-minute/
    One Dollar Per Minute It is commonly accepted that it costs about $1 per minute for the average call center to service a customer. This number can jump with additional costs, such as indirect labor. Thus, 1,000 customer calls which last five minutes each will cost $5,000.

Compare Call vs Contact Center Costs

    https://www.kompareit.com/business/marketing-compare-call-centers-vs-contact-centers.html
    Generally, call centers charge per-minute or per-hour fees. If you opt for dedicated agents, who work only for you, you’ll spend anywhere from $10 to $25 per hour, per agent. Offshore call centers fall on the low end of that price range, while U.S. firms fall on the high end.



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