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Contact Us - Datto Inc.

    https://www.datto.com/contact/
    Datto protects essential business data for tens of thousands of the world's fastest growing companies, delivering uninterrupted access to data on site, in transit, and in the cloud. Contact our team for questions, support, or feedback

Technical Support - Datto Inc.

    https://www.datto.com/support
    Datto’s award-winning Technical Support team actively supports our partners 24/7/365. Should you experience any issues, our Direct to Tech™ support is our commitment to connect you directly to an experienced Technical Support Expert.

How to contact Technical Support via Chat – Datto ...

    https://kb.datto.com/hc/en-us/articles/360015333192-How-to-contact-Technical-Support-via-Chat
    May 16, 2019 · Figure 2: The Datto Help lightbulb icon 4. In the Datto Help window, select Chat. Figure 3: Datto Help 5. Enter your phone number, a message and click Start Chatting. Figure 4: Datto Help chat prompt. For urgent requests, such as a Disaster Recovery scenario, contact Datto Technical Support at +1-877-455-6015.

Datto Customer Service, Reviews and Complaints

    https://datto.pissedconsumer.com/customer-service.html
    Contact Datto customer support team using toll free number: (877) 455-6015. Write a review on Datto or ask a question. Datto Customer Service, Reviews and Complaints

SIRIS, ALTO, and NAS: Self-Service ... - Datto Knowledge Base

    https://kb.datto.com/hc/en-us/articles/360000936826-SIRIS-ALTO-and-NAS-Self-Service-Device-Migration-Getting-Started
    Sep 11, 2019 · Contact Datto Technical Support for assistance. If the source device has NAS shares, Datto recommends changing the hostname and IP address of the source device immediately before performing the migration to prevent users from continuing to write data to the source appliance during or after the migration. Make a note of the new IP address or ...

Partner Portal: "Attempted Login ... - Datto Knowledge Base

    https://kb.datto.com/hc/en-us/articles/360031940012-Partner-Portal-Attempted-Login-from-New-IP-Address-email-with-unsuccessful-login
    Aug 15, 2019 · 3. For added security, Datto also recommends enabling Two-Factor Authentication (2FA) for your entire organization. 4. If you have further questions or require additional security-related assistance, contact Datto Technical Support. Figure 1: Example Partner Portal alert (click to enlarge)

SIRIS, ALTO, and NAS: Swapping A SIRIS ... - kb.datto.com

    https://kb.datto.com/hc/en-us/articles/208241143-SIRIS-ALTO-and-NAS-Swapping-A-SIRIS-Professional-OS-Drive
    Dec 19, 2019 · Before replacing the OS drive, contact Datto Support so that they can take any necessary steps prior to the swap. You should also contact Support again once the new drive is in place to ensure the device is running properly.

Technical Support - Datto Inc.

    https://www.datto.com/uk/support
    No outsourced call center. Reach Datto Technical Support experts, live, 24/7/365. Heroic - Not all heroes wear capes. In Datto Support, they can also wear jeans, hoodies and flip-flops. You need unique people to create unique solutions. The innovative Datto Support heroes utilize their superpowers to help save the day for our partners in need.

Datto Status

    https://status.datto.com/
    Identified - On 12/10/2019 Windows released a patch which changed how boot operations are handled on Windows 7 and Server 2008 R2 machines. Since this release we have observed an increase in screenshot related failures. A workaround has been developed that will mitigate this problem, please contact Datto Support for further details.



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