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https://www.woculus.com/customer-service-telephone-scripts-to-sound-professionals/
Customer service telephone scripts help you achieve consistency in customer service on the phone. How telephone calls are handled in an organization is one such process that can make or mar the reputation of the organization to potential customers.
https://www.salesforce.com/products/service-cloud/best-practices/guide-to-effective-call-center-script/
Script Dangers. Unfortunately, many customers aren’t nearly as excited about scripts. A 2014 survey suggested that 69% of customers feel that their call center experience improves when the customer service agent doesn’t sound as though they are reading from a script.Stiff, robotic greetings and obviously-canned responses make customers feel undervalued, and can make call centers appear ...
https://www.comm100.com/blog/positive-customer-service-phrases.html
40+ Phrases to Create Positive Scripting for Customer Service . September 15th, 2017 ... 101 Ready-to-Use Live Chat Scripts for Both Sales and Customer Service. ... Empathetic customer support representatives are friendly, but they have answers and solutions.
https://www.specialtyansweringservice.net/call-center-services/help-desk/tech-support-call-center/
Via our tech support call center, we offer: 24-Hour Reception: The typical workday is 8-5. But there is no way of telling when the typical customer will call your technical support line. That is why our call center agents are available around-the-clock, 365 days a year. Your office may be closed, but when you work with us, your business is ...
https://www.academia.edu/14078368/CALL_CENTER_MOCK_CALLS_SCRIPT_SAMPLE_-TECHNICAL_SUPPORT
CALL CENTER MOCK CALLS SCRIPT SAMPLE -TECHNICAL SUPPORT
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