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https://applicationproductionsupport.wordpress.com/common-issues-and-solutions/
Can you plz post some more real-time challenges faced by a production support analyst(L2) and how to resolve those issues ? Please describe briefly roles and responsibilities of a L2 Support Analyst. Thanks and Regards, Abhisek. Like Like
http://merchantstand.com/2013/06/classic-it-challenges-project-work-vs-production-support/
Jun 22, 2013 · Information Technology (IT) shops vary in size, budget, and processes. But all IT shops share a common set of challenges that shape how they interact with their Classic IT Challenges – Project Work vs Production Support
https://www.thoughtworks.com/insights/blog/production-support-what-lies-beneath
For production support, instead of having dedicated people in the role, various team members took turns to own the support role. In November 2014, I traveled to Istanbul to provide production support for this platform. Since it is multi vendor team, we have to work with representatives from each vendor team involved to provide production support.
https://www.quora.com/What-kind-of-responsibility-do-in-Production-Support-projects-and-please-eleborate-L1-L2-L3-support-responsibilities
Nov 25, 2017 · Production support as the name says is about Supporting the production environment of the company. This job needs a responsible person who can take responsibility of the production environment. Responsibility of a person working on Production supp...
https://www.cgsinc.com/blog/top-3-tech-support-challenges-what-you-can-do-about-them
Production & Manufacturing ; Product Design & Merchandising ; By Business Need ... Top 3 Tech Support Challenges and What You Can Do About Them. ... But the top three headaches being faced by the other 93 percent are: Addressing knowledge/skill gap: 51 percent of the respondents cited this as an issue. Recruiting, training, motivating and ...
https://www.quora.com/What-are-the-real-time-issues-faced-by-L1-L2-production-support
L1 production support usually involves support for issues that are simple, solutions are well documented. Any support team member that has access to the support documentation like SOP(Standard Operating Procedure), FAQ(Frequently Asked Questions) ...
https://network.informatica.com/thread/51202
Feb 25, 2015 · Thanks Nico for ur suggesstion. i have full experience on development side, so am having client interview regarding production support. just asking some issues so that it will be helpful for me.
https://dzone.com/articles/8-ways-improve-your-java-ee
8 Ways to Improve Your Java EE Production Support Skills ... your IT organization is faced with a re-org or you have to work for a new client. ... Published at DZone with permission of ...
https://javaeesupportpatterns.blogspot.com/2012/08/8-ways-to-improve-your-java-ee.html
Aug 08, 2012 · 8 Ways to improve your Java EE Production Support skills. ... your IT organization is faced with a re-org or you have to work for a new client. At this point you are shocked and struggling to overcome the new challenges. ... Please share your experience and tips on how to improve your Java EE production support skills. Posted in: IT Support ...
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