Find all needed information about Checkpoint Enterprise Support. Below you can see links where you can find everything you want to know about Checkpoint Enterprise Support.
https://www.checkpoint.com/support-services/support-plans/
With a full range of support programs for customers and partners, Check Point Support is committed to helping you maximize your technology to gain a competitive advantage in your business. Direct Enterprise Support offers direct support from the Check Point experts to …
https://www.checkpoint.com/downloads/product-related/datasheets/ds-cp-enterprise-support-programs.pdf
Enterprise-Based Support (EBS) delivers comprehensive support and protection directly from experienced Check Point experts to help businesses efficiently use Check Point security solutions. EBS offers unlimited coverage and support across all Check Point products with one simple contract. Collaborative Enterprise Support
https://www.checkpoint.com/downloads/support-services/rma-support-entitlement/check-point_collaborative-enterprise-support_datasheet.pdf
With Collaborative Enterprise Support, Check Point provides backline support while the CCSP provides first call SLA. Customer works with the CCSP for normal support cases - with direct access to Check Point in case of critical (Severity 1) issues. The CCSP may charge additional fees for first-line SLA, please contact your local CCSP for pricing.
https://www.checkpoint.com/downloads/product-related/datasheets/ds-cp-direct-enterprise-based-support.pdf
Check Point Enterprise -Based Support (EBS) delivers comprehensive support and protection directly from Check Point experts to help businesses efficiently use Check Point solutions. From access to the latest security technologies and major upgrades to personalized support from engineers, we’re committed to protecting your business and
https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk164003
To support SmartLog or SmartView Tracker reporting with Endpoint Security Clients for all supported servers (except R80.20 and higher), you must update the log schema. Follow instructions in sk106662. Starting in E80.85, anonymized incident related data is sent to Check Point ThreatCloud, by default. To learn more see sk129753.
https://sc1.checkpoint.com/uc/htmls/pricelist/SLAs.html
Check Point Support Levels Direct Enterprise Support. Check Point Direct Enterprise Support provides Software Subscription with comprehensive, unlimited support from our experienced and certified security experts.
https://www.checkpoint.com/support-services/pro/
Check Point PRO Support combines security expertise and machine intelligence to monitor your management and security gateways daily and identify points of failure before they occur. When a severe issue is detected, a Check Point PRO expert proactively contacts you to help resolve the issue and prevent service downtime.
https://supportcenter.checkpoint.com/
Check Point R80.20 for Small and Medium Business Appliances is now available. With this release, Check Point also introduces the new 1500 Series Security Gateways, many major enhancements, and R80.20 code alignement, increasing performance and bringing cutting-edge enterprise grade security to your small and medium size business.
https://www.checkpoint.com/support-services/contact-support/
Enterprise Security Americas US: +1 (972) 444-6600. ... Check Point TAC Support Escalation Path. Account Services. For questions about support processes, contracts or User Center and licensing, please call Account Services at +1-972-444-6600 and select option 3, ...
https://www.checkpoint.com/support-services/support-life-cycle-policy/
Check Point’s Enterprise Support Lifecycle policies outline the product support guidelines for a product’s lifecycle. The objective of this policy is to standardize and normalize product lifecycle practices to assist you in making an informed purchase, and support and upgrade decisions.
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