Find all needed information about Cisco Collaborative Services And Support Contracts. Below you can see links where you can find everything you want to know about Cisco Collaborative Services And Support Contracts.
https://www.cisco.com/web/partners/services/programs/collaborative/downloads/pss_overview.pdf
account so you can rapidly engage Cisco support. When Cisco sells a service contract in a collaborative model, Cisco sells the contract to a Partner company. Your Partner Company is assigned as the Bill to party, your customer is assigned the Installed at party, and the Entitled party is your Partner company.
https://ccrc.cisco.com/ServiceContract/contract/
Cisco Service Contract Center
https://www.cisco.com/c/en/us/partners.html
The Cisco Channel Partner Program offers solutions, training, tools, and support to help you and your customers rise above the competition. Providers With the Cloud and Managed Services Program, you can build and deliver managed and cloud services.
https://www.cisco.com/c/en/us/solutions/industries/government/us-government-solutions-services/resources/government-contracts-funding-vehicles.html
Contracts, Grants, and Cisco Capital Financing. Government procurement requires that purchasers navigate a complex process. Cisco offers a number of avenues and programs to assist government agencies and educational institutions with the government procurement process for Cisco products and services.
https://www.cisco.com/c/dam/en_us/services/portfolio/documents/cisco-software-support-service-faq.pdf
Cisco ® Software Support Service (SWSS) supports continuous innovation with complete software coverage for software application products and suites that help keep your systems running smoothly.
https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/datasheet-c78-740396.html
Nov 26, 2019 · Technical support and customer success services Cisco offers support services covering the areas of problem resolution, customer success and adoption, and designated support management in three service tiers: Basic, Enhanced, and Premium. Basic support is included at no additional cost for the duration of your subscription.
https://www.cisco.com/web/partners/services/programs/collaborative/downloads/pss_ordering_guide_row.pdf
Partners manage and maintain the end customer service contracts Partner Support Service (PSS) – Quoting and Ordering PSS was designed to use the existing functionality and processes of the Cisco commerce tools for quoting, ordering, contract management, and renewals. Exceptions exist and are documented later in this guide.
https://www.cisco.com/c/dam/en_us/partners/program/certifications/download/calltrackingsystem.pdf
• Support engineers must have write access to the call tracking system to log after-hours ... Required Functions for Cisco Collaborative Services and Cisco Shared Support contracts – Summary. Required Function . Gold . Silver . Has a computer-based tracking system. ... contract ID, etc.). ...
https://www.cisco.com/c/en/us/products/cloud-systems-management/index.html
Enables service providers to reduce time-to-market of network services, and time from device introduction or features updates to actual network deployment; Promotes business agility and operational efficiencies through automated device operations, fast provisioning, and proactive assurance
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