Find all needed information about Cisco Hardware Support Levels. Below you can see links where you can find everything you want to know about Cisco Hardware Support Levels.
https://www.cisco.com/c/en/us/services/technical/smart-net-total-care.html
Hardware support (PDF) With 24-hour access to Cisco experts, resolve issues faster and manage risk with proactive diagnostics, security alerts, and Cisco Technical Assistance Center. Get hardware replacement in as little as two hours and obtain operating system software updates from the Cisco support website.
https://www.cisco.com/c/en/us/support/docs/ip/serial-tunnel-stun/55518-bstun-bsc-bsync-hw-support.html
Nov 12, 2006 · NP-2T16S-RS232 NP-2T16S-V.35 Note: The PA-4T does not support BSC; you must have a PA-4T+. There is no upgrade path from the PA-4T to the PA-4T+.
https://www.cisco.com/c/en/us/about/legal/service-descriptions.html
Service Descriptions. Services may be purchased directly from Cisco or through its authorized channels of resale. The corresponding service descriptions are posted in the tabs referenced below.
https://www.mostlynetworks.com/2012/03/what-do-those-cisco-support-part-numbers-mean/
Levels of Service~ Cisco hardware can be covered from 8x5xNBD to 24x7x2 with either parts only or onsite service. Software can be supported with minor release upgrades to major release upgrades. SNT-SMARTnet Standard (8x5xNBD) – Next-business-day delivery of advance replacement parts, provided the request is received prior to 3pm depot time. SNTE –
https://www.ithsc.co.uk/cisco-support/cisco-extended-warranty/cisco-smartnet/cisco-smartnet-total-care.php
SMARTnet Total Care Level 4 Hardware Replacement 24 x 7 x 4. SMARTnet Total Care Advance Replacement Next Business Day provides all of the features of SMARTnet Software Support and Updates in that it provides extended access to Cisco.com from where you can download software versions and tools for your supported device.
https://www.ithsc.com/ciscohardwaremaintenance/smartnet.php
Cisco SMARTnet and Support Levels SMARTnet is available in different service level agreements (SLA) from 8x5xNBD through to 24x7x2. The 8 x 5 and 24 x 7 define the number of hours each day (8 being working hours) and how many days a week that Cisco will provide hardware replacement cover.
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