Cisco Shared Support Vs Smartnet

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Solved: Difference between SmartNet Total Care,... - Cisco ...

    https://community.cisco.com/t5/smart-net-total-care-portal-and/difference-between-smartnet-total-care-and-sssnt/td-p/3182245
    Solution Support helps you manage solutions when working with multiple vendors and products in a single environment. If you need support for a Cisco product or one from another solution partner with Solution Support you can just call Cisco. We will support through our solution experts who own your case from first call to resolution.

Support for Smart Net Total Care (SNTC) - Cisco

    https://www.cisco.com/c/en/us/support/services/smart-net-total-care/index.html
    The Cisco Smart Net Total Care (SmartNet) service is a part of Cisco's technical services portfolio. This service combines Cisco's industry-leading and award-winning, foundational technical services with an extra level of actionable business intelligence that is delivered to you through the smart capabilities in the SmartNet portal.

Cisco Smartnet or Vendor-Branded Support: Considerations ...

    https://www.gartner.com/en/documents/822114/cisco-smartnet-or-vendor-branded-support-considerations-f
    This research summarizes the differences between Cisco Smartnet contracts and authorized vendor-branded support contracts, backed by Cisco. This research summarizes the differences between Cisco Smartnet contracts and authorized vendor-branded support contracts, backed by Cisco. ... Cisco Smartnet Service Contracts. Cisco "Shared Support ...

Solved: What's the difference between SmartNet ... - Cisco ...

    https://community.cisco.com/t5/smart-net-total-care-portal-and/what-s-the-difference-between-smartnet-total-care-and-smartcare/td-p/2484661
    Smart Net Total Care and Smart Care are both smart support services and both include Cisco’s award winning support, including technical support, hardware replacement, knowledge base access and OS upgrades. There are three main differences—first line of support, size …

The difference between SmartNet and PSS... - Cisco Community

    https://community.cisco.com/t5/mpls/the-difference-between-smartnet-and-pss/td-p/3078731
    The quoting, ordering, and renewals process for Cisco PSS is the same as it is for ordering any other service offer through Cisco Service Contract Center, or Cisco Commerce Workspace. Ordering through Services Management System v3 (SMS3) is not available. and . SMARtnet covers traditional Cisco products (enterprise products ie.

SmartNet differences - Cisco Community

    https://community.cisco.com/t5/smart-net-total-care-portal-and/smartnet-differences/td-p/2691760
    SNTC Support: SmartNet differences; Announcements. Welcome to the Smart Net Total Care Community! Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector. ... meaning the customer will contact Cisco Directly for support(End Customer is the entitled party with Cisco) while.

Solved: Difference between PSRT and SNT in term... - Cisco ...

    https://community.cisco.com/t5/smart-net-total-care-portal-and/difference-between-psrt-and-snt-in-terms-of-hardware-replacement/td-p/3192069
    Solved: Hi Cisco Team, I would like to ask the difference of these two Smartnet Orders below in terms of Hardware Replacement. CON-SNT-??? = Smartnet Service 8X5XNBD CON-PSRT-??? = Support provided by partner 8X5XNBD Response is highly appreciated.

What do those Cisco support part numbers mean? - Mostly ...

    http://www.mostlynetworks.com/2012/03/what-do-those-cisco-support-part-numbers-mean/
    If you order Cisco support, you are probably familiar with part number prefixes like “SNT” and “SNTP”. I noticed my notes were outdated as to what these prefixes mean when I started seeing part numbers like “C4P” replacing the prefixes I used to expect.



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