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https://www.cisco.com/c/en/us/products/collateral/wireless/small-business-500-series-wireless-access-points/data_sheet_c78-727995.html
Sep 20, 2017 · This subscription-based, device-level service helps you protect your investment and derive maximum value from Cisco Small Business products. Delivered by Cisco and backed by your trusted partner, this comprehensive service includes software updates, extended access to the Cisco Small Business Support Center, and expedited hardware replacement ...
https://www.cisco.com/c/en/us/products/collateral/routers/rv325-dual-gigabit-wan-vpn-router/datasheet-c78-729726.html
Sep 13, 2017 · The Small Business Support Service is a device-level service agreement that expands and enhances the technical support exclusively for Cisco Small Business Products. Buying the service extends phone support to three years; adds next-business-day, advance product replacement; and expands Cisco phone support from eight hours, five days a week to ...
https://cisco-apps.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/Cisco_Small_Business_Support_Service.pdf
Cisco Small Business Support Service Cisco Responsibilities: • Cisco will provide support through its Small Business Support Center to assist with Product use, configuration and troubleshooting issues and access to Cisco.com. Cisco will provide support via telephone 24/7. • Access to Cisco.com. ...
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