Cisco Smartnet Premium Support

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Support for Smart Net Total Care (SNTC) - Cisco

    https://www.cisco.com/c/en/us/support/services/smart-net-total-care/index.html
    The Cisco Smart Net Total Care (SmartNet) service is a part of Cisco's technical services portfolio. This service combines Cisco's industry-leading and award-winning, foundational technical services with an extra level of actionable business intelligence that is delivered to you through the smart capabilities in the SmartNet portal.

Service Description: SMARTnet Services - Cisco

    https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/SMARTnet.pdf
    Cisco shall provide the SMARTnet Services described below as selected and detailed on the Purchase Order for which Cisco has been paid the appropriate fee. Part I - Technical Support – Cisco Responsibilities • Cisco Technical Assistance Center (TAC) access 24 hours per day, 7 days per week to assist with Product use,

Cisco Smart Net Total Care Service - Customer Experience ...

    https://www.cisco.com/c/en/us/services/technical/smart-net-total-care.html
    With 24-hour access to Cisco experts, resolve issues faster and manage risk with proactive diagnostics, security alerts, and Cisco Technical Assistance Center. Get hardware replacement in as little as two hours and obtain operating system software updates from the Cisco support website.

Cisco SMARTnet Premium - extended service agreement - 1 ...

    https://www.cnet.com/products/cisco-smartnet-premium-extended-service-agreement-1-year-series/
    Discuss: Cisco SMARTnet Premium - extended service agreement - 1 year Series Sign in to comment. Be respectful, keep it civil and stay on topic. We delete comments that violate our policy, which ...

Cisco SMARTnet Service

    https://www.cisco.com/web/partners/services/promos/accelerate/downloads/Cisco_SMARTnet_SG.pdf
    Cisco SMARTnet Service is an award­winning technical support service that gives IT staff direct, anytime access to Cisco engineers and Cisco.com resources to help ensure the fast, expert response and accountability you require to resolve critical network issues.

Solved: What's the difference between SmartNet ... - Cisco ...

    https://community.cisco.com/t5/smart-net-total-care-portal-and/what-s-the-difference-between-smartnet-total-care-and-smartcare/td-p/2484661
    Smart Net Total Care and Smart Care are both smart support services and both include Cisco’s award winning support, including technical support, hardware replacement, knowledge base access and OS upgrades. There are three main differences—first line of support, size …

Solved: Difference between SmartNet Total Care,... - Cisco ...

    https://community.cisco.com/t5/smart-net-total-care-portal-and/difference-between-smartnet-total-care-and-sssnt/td-p/3182245
    Solution Support helps you manage solutions when working with multiple vendors and products in a single environment. If you need support for a Cisco product or one from another solution partner with Solution Support you can just call Cisco. We will support through our solution experts who own your case from first call to resolution.

What do those Cisco support part numbers mean? - Mostly ...

    https://www.mostlynetworks.com/2012/03/what-do-those-cisco-support-part-numbers-mean/
    If you order Cisco support, you are probably familiar with part number prefixes like “SNT” and “SNTP”. I noticed my notes were outdated as to what these prefixes mean when I started seeing part numbers like “C4P” replacing the prefixes I used to expect.

Cisco Smartnet - New download policy - Cisco Community

    https://community.cisco.com/t5/cisco-cafe/cisco-smartnet-new-download-policy/td-p/1860738
    Dec 12, 2011 · Cisco SmartNet is EXPENSIVE, there's no denying that. ... Everyone that buys a piece of Cisco equipment already pays a premium over other vendors for the equipment. Now it appears we also need to pay a premium for their support which now their goal is to have everyone locked in for a least one contract per model for each type of device annually ...



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