Find all needed information about Cisco Smb Support Vs Smartnet. Below you can see links where you can find everything you want to know about Cisco Smb Support Vs Smartnet.
https://community.cisco.com/t5/smart-net-total-care-portal-and/difference-between-smartnet-total-care-and-sssnt/td-p/3182245
Hello, SSSNT refers to CISCO SOLUTION SUPPORT SERVICES. Solution Support offers the same delivery levels as Smart Net Total Care with the addition of work with other vendors. Solution Support helps you manage solutions when working with multiple vendors and products in a single environment.
https://www.cisco.com/c/en/us/support/services/smart-net-total-care/index.html
The Cisco Smart Net Total Care (SmartNet) service is a part of Cisco's technical services portfolio. This service combines Cisco's industry-leading and award-winning, foundational technical services with an extra level of actionable business intelligence that is delivered to you through the smart capabilities in the SmartNet portal.
https://community.cisco.com/t5/mpls/the-difference-between-smartnet-and-pss/td-p/3078731
The quoting, ordering, and renewals process for Cisco PSS is the same as it is for ordering any other service offer through Cisco Service Contract Center, or Cisco Commerce Workspace. Ordering through Services Management System v3 (SMS3) is not available. and . SMARtnet covers traditional Cisco products (enterprise products ie.
http://www.trinito.com/Support-Assistant-CON-SMBS-8x5xNBD-c-12_13.htm
Cisco SMARTnet with 8x5xSDS HW and Small Business TAC (SMBS) This service level provides access bug fixes and patches for the device and with support provided by SMB TAC during business hours (week days 9am to 5pm).
https://www.cisco.com/c/dam/global/fi_fi/assets/docs/SMB_University_120307_Technical_Support_Services.pdf
Cisco Core Support Structure SMARTnet / SMB SA SMB SA SMARTnet Coverage Cisco.com IOS TAC Advanced Replacement Low end products ONLY. ALL products Support for ALL technologies + PORTAL FULL Access Tools, Technical Library, Software Center, Forums, etc. + IOS Bug Fixes Access to the Software Center IOS Upgrades, Updates, Bug + Fixes, (24x7)
https://community.cisco.com/t5/smart-call-home-discussions/smartnet-vs-shared-support/td-p/2019816
Smartnet vs. Shared Support SMARTnet provides technical support, hardware coverage and more from Cisco to the customer. It can be purchased directly from Cisco or from a partner. More information on SMARTnet is available here:
https://community.cisco.com/t5/smart-net-total-care-portal-and/what-s-the-difference-between-smartnet-total-care-and-smartcare/td-p/2484661
For first line of support—Smart Net Total Care support is provided directly through Cisco, the customer technical support is provided by the Cisco TAC. Smart Care, on the other hand, is sold and supported through a qualified Cisco Partner, so the customer would get their first line of support from the partner (the partner can work with Cisco TAC if needed).
https://community.cisco.com/t5/other-network-architecture/smartnet/td-p/2002247
I understand your query. CON-SNT-SMS-1 is the smartnet code for the SMS tool i guess which is intergrated with the Cisco Works if am not wrong. I guess you have confused with the price variations.. CON-SNT-2960S4FS and CON-SNT-2964STL is the smartnet code for the specific models which you have purchased.
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