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https://www.mostlynetworks.com/2012/03/what-do-those-cisco-support-part-numbers-mean/
If you order Cisco support, you are probably familiar with part number prefixes like “SNT” and “SNTP”. I noticed my notes were outdated as to what these prefixes mean when I started seeing part numbers like “C4P” replacing the prefixes I used to expect.
https://www.cisco.com/c/en/us/support/docs/smb/switches/cisco-250-series-smart-switches/smb2836-configure-simple-network-time-protocol-sntp-unicast-server-s.html
Dec 13, 2018 · The Cisco Small Business Switches support Simple Network Time Protocol (SNTP) and when enabled, the switch dynamically synchronizes the device time with time from an SNTP server. The switch operates only as an SNTP …
https://www.cisco.com/c/en/us/support/docs/availability/high-availability/19643-ntpm.html
Dec 17, 2008 · Certain low-end Cisco devices only support SNTP. SNTP is a simplified, client-only version of NTP. SNTP can only receive the time from NTP servers and cannot be used to provide time services to other systems. SNTP typically provides time within 100 milliseconds of the accurate time.
https://community.cisco.com/t5/smart-net-total-care-portal-and/smartnet-sntp-coverage/td-p/3886940
Hi, Can you please guide me (including a link, or information) on what is covered and what is not, under the Smartnet SNTP and all the other Smartnet Total care services please. I would like to know if the above covers components included or purchased as a bundle with a …
http://www.trinito.com/SMARTnet.htm
Cisco SMARTnet support and maintenance contracts are available in the United States and use these support codes to give user access to TAC, Support, Hardware Replacement, Software and IOS upgrades as applicable.
https://www.ithsc.co.uk/cisco-support/cisco-extended-warranty/cisco-smartnet/cisco-smartnet-total-care.php
SMARTnet Total Care is Cisco's extended warranty support product. Once you have purchased SMARTnet for your chosen device you can obtain support directly from Cisco. SMARTnet Total Care is available in various levels, each level provides extended support to the preceeding level.
https://www.ithsc.com/ciscohardwaremaintenance/smartnet.php
Cisco SMARTnet and Support Levels SMARTnet is available in different service level agreements (SLA) from 8x5xNBD through to 24x7x2. The 8 x 5 and 24 x 7 define the number of hours each day (8 being working hours) and how many days a week that Cisco will provide hardware replacement cover.
http://www.citynet.net/content/file/services_data_sheet0900aecd8042571e.pdf
Cisco SMARTnet Service is an award-winning technical support service that gives your IT staff direct, anytime access to Technical Assistance Center (TAC) engineers and Cisco.com resources. You receive the fast, expert response and the dedicated accountability you require to resolve critical network issues.
http://ithsc.com/ciscohardwaremaintenance/smartnet-8x5xnbd.php
Cisco SMARTnet is available in a number of different cover levels, however the most popular is the 8X5XNBD support level. 8X5XNBD is the most cost effective service level and provides: 8 hours a day 5 days a week fault reporting; Replacement hardware on the Next Business Day (NBD) after fault diagnosis
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