Find all needed information about Citrix Gold Support. Below you can see links where you can find everything you want to know about Citrix Gold Support.
https://www.citrix.com/support/additional-support-options.html
Citrix Service Center locations can be found here. Any questions related to Citrix Service Center locations should be sent to [email protected]. Customer must submit the physical address of the Product with Gold Plus coverage to [email protected] …
https://www.citrix.com/support/
Citrix Technical Support earns the “Rated Outstanding Assisted Support Global” certification from Technology Services Industry Association for the 3rd year in a row. Citrix wins the NorthFace ScoreBoard Award SM for World Class Excellence in Customer Service for Support, ...
https://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/citrix-appliance-maintenance-fact-sheet.pdf
• Unlimited worldwide support, contacts and incidents • Access to new product features, updates, enhancements and fixes •Citrix Appliance Replacement of malfunctioning appliances • 4 levels of support Gold Plus, Gold, Silver and Bronze • Support tools and knowledge resource access Why Maintenance? What is Appliance Maintenance?
https://citrix.bybaxter.com/z2z/z2z
Gold Plus Support Availability Lookup: Thank you for your interest in Gold Plus Service from Citrix. Please fill in the below address information for the location that the appliance you are purchasing Gold Plus for will physically reside. The following page will provide further instruction on how to proceed.
https://www.citrix.com/support/programs/
** For support on End of Life products, please see Extended Support. A separate contract is required. Certain products are not eligible. Program Terms: For complete overview of our Citrix Support services, benefits and guidelines, please review the Worldwide Support Services Guide.
https://www.citrix.com/support/programs/faqs.html
Customer ships the defective product back to Citrix within five (5) business days; Gold RMA process. Customer contacts Citrix Technical Support with a hardware warranty issue; Technical Support verifies that the unit needs to be replaced and forwards information to Citrix Operations
https://docs.citrix.com/en-us/citrix-hardware-platforms/mpx/netscaler-hardware-platforms/mpx-5550-5650.html
Feb 25, 2019 · Non-maskable interrupt (NMI) button, which is used at the request of Technical Support to produce a Citrix ADC core dump. Use a pen, pencil, or other pointed object to press this red button, which is recessed to prevent unintentional activation. Single power …
https://support.citrix.com/cscase
Submit a case to Citrix Support for ShareFile, Podio, or general customer service issues.
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/system-requirements.html
Oct 23, 2019 · The Citrix installation media also contains some of this prerequisite software. The installation media contains several third-party components. Before using the Citrix software, check for security updates from the third party, and install them. For globalization information, see CTX119253.
https://support.citrix.com/article/CTX128580
MAK Activation Support. Currently MAK-based activation for Windows is not supported with any version of MCS. In addition, Personal vDisk (PvD) at the moment does not support MAK activation, whether using MCS or Provisioning Services. Additional Resources. Citrix Documentation - Configuring Microsoft KMS Volume Licensing
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