Citrix Subscription Advantage Vs Premier Support

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Citrix Support Product Matrix - Citrix

    https://www.citrix.com/support/product-lifecycle/support-product-matrix.html
    Active Legacy Support and/or Subscription Advantage agreements will be honored until the contract expiration date. Upon expiration date, the agreement will expire and customers may upgrade to Citrix Customer Success Services (CSS).. Note: Active Subscription Advantage or CSS is required to access Technical Support when using a preferred legacy agreement.

Citrix Discontinuing Subscription Advantage? - XenApp 7.x ...

    https://discussions.citrix.com/topic/380963-citrix-discontinuing-subscription-advantage/
    Mar 22, 2018 · It was time to look at renewing our Subscription Advantage for XenApp this year (due in Jan 2017). As usual, I got an email from the Citrix renewal team offering discounts if renewed early. I inquired about the discounts and that prompted a phone call from our rep. He …

Citrix Support Program Overview - Citrix

    https://www.citrix.com/support/programs/
    Select eLearning Subscription covering architecture, installation, and initial configuration of Citrix products to build skills, and latest release training to keep you current. Learn more Citrix TechEdge, the premier one-day training event hosted by leading Citrix Support Engineers. Learn more

Citrix Subscription Advantage and Premier Support – RP ...

    https://tycoonrp.wordpress.com/2014/03/17/citrix-subscription-advantage-and-premier-support/
    Mar 17, 2014 · Subscription Advantage ($1400) gives you access to the following Citrix releases: Hot fixes Patches Product upgrades Premier Support ($600) gives you: 24/7/365 call in tech support for unlimited incidents on your licensing Note: You have to renew the Subscription Advantage but you do not have to renew the Premier Support.

What’s Happening to Citrix Subscription Advantage ...

    http://sidherron.com/whats-happening-to-citrix-subscription-advantage/
    No other support was included – Citrix continued to push technical support back to their reseller partners – so Citrix could offer Subscription Advantage at a lower price point (12 – 15% per year of the cost of a new license) than most software companies charged for software maintenance agreements that included both upgrades and technical ...

Citrix Select and Subscription Advantage

    https://www.itweapons.com/citrix-select/
    Nov 30, 2016 · By now, you have probably heard about Citrix’s latest changes to their support structure. As of January 1 st, 2017 Subscription Advantage (SA) will no longer be available for purchase. This was the common Citrix support package that accompanied purchases of Citrix …

Frequently Asked Questions - Partners

    https://ecs-nordic.arrow.com/Arrow%20Common%20DAM/Arrow%20ECS%20-%20SE/Files%20%28.pdf%20etc%29/Software%20Maintenance%20-%20Partner%20FAQ.pdf
    Effective February 16, 2015 Citrix Systems, Inc. will introduce the Citrix Software Maintenance Program across all Citrix Subscription Advantage products. Citrix Software Maintenance is a complete, stand-alone offering combining world class 24x7x365 unlimited worldwide support with …

Citrix Subscription Advantage™ Price Schedule

    http://s3.amazonaws.com/legacy.icmp/additional/subscription_advantage_price_schedule.pdf
    Citrix Subscription Advantage™ Price Schedule Citrix Subscription Advantage entitles customers the ability to upgrade to the latest software version for their product at no additional charge. Subscription Advantage pricing is determined by product line, family edition (Standard, Advanced, Enterprise and Platinum) and membership renewal category.

Citrix Product Subscription Advantage Eligibility Dates

    https://support.citrix.com/article/CTX111618
    Citrix Product Subscription Advantage Eligibility Dates. Citrix products are not version-specific but are instead tied to a date-based system. Product burn-in dates are also referred to as Subscription Advantage Eligibility dates. This date is located within Citrix products. The Subscription Advantage Expiration date in a license file (for ...

XenDesktop 7 editions explained - basvankaam.com

    https://www.basvankaam.com/2013/06/27/xendesktop-7-editions-explained/
    Jun 27, 2013 · What’s in it for Subscription Advantage customers? How about the Trade-up program? ... As an extra, as per Citrix: Customers who wish to receive technical support can take advantage of Citrix Premier Support, which provides 24x7x365 unlimited worldwide support and unlimited support incidents for eligible software products.



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