Find all needed information about Citrix Technical Support Contracts. Below you can see links where you can find everything you want to know about Citrix Technical Support Contracts.
https://www.citrix.com/contact/technical-support.html
Citrix Technical Support contact information. Technical Support Contacts. Technical Support provides assistance for several types of requests:
https://www.citrix.com/support/programs/
Access to Citrix Virtual Apps and Desktops Long Term Service Release for organizations that prefer to retain the same base version for an extended period. Learn more Unlimited support via phone, web, and live chat and an unlimited number of technical contacts to open and manage cases Best-in-class Severity 1 response time target * <30 minutes
https://www.citrix.fi/contact/technical-support.html
Citrix Technical Support contact information
https://support.citrix.com/article/CTX200021
Citrix Technical Support aims at solving every reported incident in the shortest possible timeframe. To do so, appropriate information is required. Ensure to use the following steps before contacting support. If the information provided is incomplete, the resolution of your support case might be delayed.
https://docs.citrix.com/en-us/citrix-hypervisor/technical-overview/faq.html
May 23, 2019 · Citrix provides Technical Support contracts that allow you to open support incidents on Citrix Hypervisor, as well as other Citrix products. For more information, visit Citrix Support and Services. Do I have to buy a Citrix technical support contract at the same time as I buy Citrix Hypervisor?
https://docs.citrix.com/en-us/profile-management/current-release/troubleshoot/support.html
Jul 11, 2018 · If you have checked the log file and the other troubleshooting advice in this section, and believe the problem you experience is due to Profile Management, contact Citrix Technical Support. Always include the following files and as much other information as possible:
https://support.citrix.com/article/CTX218411
Customers with active service contracts will continue to receive support from Citrix Technical Support until January 1, 2020 adherent to the Citrix NetScaler EOL Policy and pursuant to the terms and conditions of the support contract.
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