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http://www.vtechdiary.com/2015/12/how-to-collect-support-material-in-emc.html
Dec 14, 2015 · Step to Collect Support Materials in Celera or VNX Storage: 1. Open Putty and SSH to the Control Station IP address. 2. Log into CS using the nasadmin user 3. Become the root user $ su Password: 4. Start the script using the below command. No intervention is required. # /nas/tools/collect_support_materials 5.
https://community.emc.com/docs/DOC-7817
Jul 26, 2010 · 1. With the advent of the automatic log collection & transfer utility, the collect_support_materialsscript is invoked automatically for Celerra CallHome events, as is a panic dump collection. 2. The collect_support_materials script resides in the /nas/toolsdirectory and can be run manually by root or nasadmin.
https://community.emc.com/videos/3341
Jun 11, 2012 · This video will describe how to Collect Celerra Support Materials from Command Line. 12908 Views Tags: support. Content tagged with support , celerra. Content tagged with celerra , video. Content tagged with video Comments. 3 Comments ... Elastic Cloud Storage (ECS) Isilon ScaleIO Unity ViPR VMAX All Flash VNX XtremIO.
https://www.cibinvarghese.com/2013/01/celerra-logs-collecting-using-cli.html
Jan 09, 2013 · Support material is one of the basic log file used to diagnose celerra as well as for VNX issues.This log file will enable EMC Support Engineers to deal with product issues in a more effective and timely manner.
https://www.youtube.com/watch?v=Oydz3V_2Szo
Nov 30, 2012 · The video shows the proper way to collect your support material files to provide to your support provider. This video is for the VNX UNIFIED Storage Array.Author: Ed Register
https://www.dell.com/community/VNX/How-to-format-the-output-collect-support-materials/td-p/6654231
Hi, I have run collect_support_materials and gotten the output but I'm wondering how to format it to generate a nice Excel sheet which like the output of CAP2CCPF tool does As you know, on CLARiiON, after run spcollect, you can use CAP2 to format to generate very nice Excel sheets include all the ...
https://infotech4uu.blogspot.com/2015/02/gathering-spcollect-files-on-vnx-and.html
Jun 25, 2013 · Select the VNX, either from the dashboard or from the Systems drop-down. Click System on the toolbar. On the right pane, under Service Tasks, select 'Capture Diagnostic Data'. This will launch USM. Alternatively USM can be launched directly from the Windows Start menu. Select the Diagnostics tab and select ‘Capture Diagnostics Data’.Author: Ibrahim Khalil
https://kowalczyk.me/procedure-to-collect-support-materials-from-emc-san/
Below is the procedure to collect support materials: 1. Login to control station using putty or terminal. 2. [nasadmin@ ~]$ cd /nas/tools. 3. [nasadmin@ tools]$ ./collect_support_materials. 4. [nasadmin@ ~]$ cd /nas/var/emsupport (location where the support materials are collected) 5. …
https://www.youtube.com/watch?v=mGJeqmTCNE0
Jun 25, 2015 · Collect Support Materials - EMC VNX Unified Storage Array - Duration: 6:25. Ed Register 4,422 views. 6:25. 36 CRAZY WAYS TO COOK EGGS - Duration: 13:59. 5-Minute Crafts Recommended for you.Author: karim hamdy
http://beginnersforum.net/blog/2014/11/05/basic-healthcheck-commands-for-emc-celerravnx/
Nov 05, 2014 · For the Celerra or a VNX file/Unified system we can verify the system health by running the nas_checkup command. This will do all the checks including the file and block hardware components, configuration checks – NTP, DNS etc… A sample output is given below, [[email protected] ~]$ nas_checkup. Check Version: 7.1.72-1
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